Frequently Asked Questions
Data Privacy Statement
Frequently Asked Questions for Safaricom products and services.
Mobile Data and Fixed Internet
- Make Ur Bundle
- 5G for Mobile Data Monthly Bundles FAQs
- YouTube Bundle
- All In One Monthly Bundles
- Bonga Data Bundles
- Safaricom Data Bundles
- Free Facebook
- Safaricom Home Fibre
- Safaricom Wi-Fi Zone
- Unlock Your Free 500 MBs
- Internet for Business
- Unlock Your Deal of The Day
- Internet for Free
- 5G
- Baze
- Nyoosha Shilingi Offer
- Data Roaming - Share When There
- Easy Data Bundles
- Out of Bundle
- Safaricom Digital TV & Internet Box
- Data
- 4G+
- International Calling Bundles
- Sambaza Internet
- SWIFT Squad
- Buying Data Bundles FAQs - Safaricom
- Don't Wait, Do Things Safaricom 4G
M-PESA
- Ziidi
- Beneficial Owners’ Information Update
- M-PESA Ratiba
- M-PESA to Unregistered Numbers
- MALI
- M-PESA GlobalPay Virtual Visa Card 20% Cash Back Promotion
- M-PESA Rates
- M-PESA Business One Account
- M-PESA Bulk Payment (B2C)
- M-PESA Account Management
- Send to Mobile
- M-PESA Terrapay
- Roaming Pickup
- M-PESA Business Channels and Portals
- M-PESA Western Union
- Frequently Asked Questions for B2B Payments
- Alipay M-PESA
- M-PESA Paybill
- Boost ya Biashara
- M-PESA Agent Withdrawal
- M-PESA GlobalPay
- M-PESA GO
- Merchant & Paybill Interoperability Service
- M-PESA Business App
- Back To School With Lipa Na M-PESA
- Merchant Interoperability Service
- KCB M-PESA
- Black Friday With Lipa Na M-PESA
- M-PESA Jumia Discount Campaign
- Pochi La Biashara
- Lipa Na M-Pesa Do More Merchant Promotion
- Lipa Na M-Pesa Do More Consumer Promotion
- Ali Express 11.11 Campaign 10% Cashback
- Halal Pesa FAQ
- Book Bus Tickets
- Tunukiwa Dabo Dabo
- M-PESA Short-Term Pay Bill
- M-Shwari #52 Week Savings Challenge
- Fuliza M-PESA
- M-PESA Global
- M-PESA Business Loan
- Google Play M-PESA Integration
- M-PESA Tuma Popote
- M-PESA PayPal Service
- Nilipe Na M-PESA
- Lipa Karo
- IMT East Africa
- International Money Transfer
- M-PESA Bill Manager
- M-PESA Chama Account
- M-Ledger
- M-Shwari Lock Savings Account
- M-Shwari FAQs - Safaricom
- M-PESA Statement
- Hakikisha
Bonga Loyalty Programme
Retail/Safaricom Shop Promotions and Offers
Social Innovation
SIM and Services Regulations
Other Services
Corporate
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