DigiFarm Sidian Bank e-Subsidy Loan Product
1. Registration & Onboarding
Farmers can self-register via DigiFarm's USSD menu or mobile app. They may also visit partner agents or buyers for assistance. Mandatory KYC details (name, ID, location, value chain, and acreage) are required during registration.
The Ministry of Agriculture validates farmers for the e-Subsidy program and shares the list of eligible farmers with Sidian Bank and DigiFarm.
No. Registration on the DigiFarm platform is free.
2. Loan Application & Eligibility
Sidian Bank sets credit limits based on a combined credit score from DigiFarm (using Ministry of Agriculture data) and the bank's internal KYC checks. Limits cover the unsubsidized portion of the e-voucher.
Farmers with partial limits can top up the remaining amount using personal funds to meet input requirements.
All value chains under the Ministry's e-Subsidy program (e.g., maize, coffee, tea, potatoes, wheat).
3. Loan Disbursement & Redemption
After approval, visit an NCPB depot with your e-voucher. Inputs are dispensed upon redemption, and Sidian Bank settles payments to NCPB in real time.
Yes, multiple redemptions are allowed within your approved credit limit.
A 17.5% down payment (via M-PESA) is required per transaction, along with a 1–2.5% DigiFarm platform fee.
4. Repayment
Repayments are made via M-PESA. Bi-weekly SMS reminders will be sent. Partial repayments are encouraged, with incentives for early settlement.
Sidian Bank manages arrears through collections agents. Late fees may apply, and loans >181 days overdue are written off per regulatory guidelines.
Yes! Negotiated benefits include discounted interest rates, airtime, or data bundles.
5. Fees & Interest
The rate is 17% p.a. (calculated as Sidian Bank's base rate minus a 1.4% risk margin).
No. Only the stated interest, down payment, and platform fees apply.
6. Data Privacy & Security
Farmers must consent to terms allowing Sidian Bank to access KYC data (name, ID, mobile number) and credit scores from DigiFarm.
Sidian Bank fully bears credit risk and manages loan defaults.
7. Technical Support
Sidian Bank ensures the account is funded. Farmers receive SMS alerts if transactions fail due to low balances.
8. Miscellaneous
Yes, but outstanding loans must be repaid. Contact DigiFarm's support team for assistance.
DigiFarm handles initial disputes, with Sidian Bank's involvement for bank-related issues.
Bundled insurance options (under exploration) may cover natural calamities. Stay tuned for updates.
Contact DigiFarm support via USSD *944# or Sidian Bank's customer service.
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