Terms & Conditions
Data Privacy Statement
Terms and Conditions for Safaricom products and services.
Internet on Mobile

- Terms and Conditions for the Safaricom Google Maps Giga 2gb Bundle
- Terms and Conditions for the Safaricom 5G Service
- Terms and Conditions for the Safaricom Youtube Challenge
- Safaricom Fresh Friday Data Bundles Service
- Terms and Conditions for the Blaze Bundles
- Terms and Conditions PrePay and PostPay Data Bundles
- Safaricom All in One Monthly Bundles
- Safaricom Out Of Bundles Tariff
- Safaricom Dandia Promotion
- Safaricom Daily Bundle Allocation Terms and Conditions
- Safaricom Unlock Your Deal of the Day Service
- Safaricom Okoa Bundles Terms and Conditions
- Internet Sambaza Terms & Conditions
- BLAZE
- Create Your Bundles Plan
- PrePay and PostPay Data Bundles
- Flex
- Blaze Bundles Permanent Service
- Blaze Power Bundles
- Tunukiwa 30 Day Data Offers
- Safaricom Content Pass
M-PESA

- Terms and Conditions for the Merchant Overdraw Service
- M-PESA GO Account Terms and Conditions
- Terms and Conditions for MALI Investment Product
- Terms and conditions for the use of the M-PESA Virtual Card
- M-PESA App
- M-PESA Business to Business (B2B) Contract Terms and Conditions
- Halal Pesa
- M-PESA @15 App Incentive
- Book a Flight and Giftpesa Incentive
- Lipa na M-PESA Biashara Till Terms & Conditions
- Biashara Ni Lipa Na M-PESA
- Safaricom Bonus M-PESA Top Up Promotion
- Fuliza Terms and Conditons
- M-Shwari Terms and Conditions (Effective 27th May 2021)
- The Use of the “MY M-PESA” Application
- The Use of M-PESA Business Application
- M-PESA Services (B2C, Bulk Payment, Lipa Na M-PESA, Short-Term Paybill & Surepay)
- Terms and Conditions for M-PESA Bill Manager
- Lipa na M-PESA Do More Promotion Terms & Conditions
- M-PESA for Business Portal Terms & Conditions
- M-PESA Products Terms & Conditions
- Fuliza M-PESA Terms & Conditions
- M-PESA Global Customer Service Terms & Conditions
- Customer Credit Service Terms & Conditions
- Lipa Na M-PESA Cashback Promotion
- M-PESA 1 Tap Card Terms and Conditions
- M-PESA 1 Tap POS Devices Terms And Conditions
- Okoa Stima Service Terms & Conditions
- KCB M-PESA Account Terms & Conditions
- Lipa na M-PESA(Merchants) Terms & Conditions
- M-Shwari Terms & Conditions
- M-Shwari Lock Savings Account Terms & Conditions
- M-PESA Customer Terms & Conditions
- The M-PESA Top-Up Promotion
- M-PESA PayBill
- Mobile Trade Credit Terms & Conditions
- The Use of The Safaricom M-PESA Statement Service
- Petro Oil Kenya Lipa na M-PESA Promotion
Voice

- Terms and Conditions for the Safaricom Free First Call of the Day Promotion
- Terms and Conditions for the Easy-Talk Bundles Service
- Terms and Conditions for Dandia Utamu wa Safaricom
- Safaricom Flexible Talk Time Bundle Service
- Safaricom International Calling Service
- Safaricom Voice Power Hour Promotion
- Safaricom Stori Ibambe Service
- Safaricom Auto Okoa Services
- Safaricom Anniversary Service
- Conditions of Use of the Safaricom Service
- Safaricom PostPay No Expiry Service
- Safaricom DIY PostPay
- Tunukiwa Daily Service
- Airtime Bundles Service
- Advantage Plus Prepay Bundles Terms & Conditions
Home Internet

Business Solutions

Retail/Safaricom Shop Promotions and Offers

Other Services

- Safiri Smart Terms & Conditions
- Privacy and Cookie Policy for Lipa Mdogo Mdogo
- DigiFarm
- Safaricom Services
- Affiliate Marketing
- Safaricom Spark Fund
- Free Facebook - Business Rules T&C's
- Privacy and Cookie Policy for Lipa Mdogo Mdogo
- Safiri Smart Terms & Conditions
- Safaricom Limited Email Terms & Conditions
- Bloom Finance Terms & Conditions
- Affiliate Marketing
- Safaricom Spark Fund
- DigiFarm
- Safaricom Services
- Safaricom Inactive Services
- Safaricom Prepay Services
- Safaricom Purchase Order Terms and Conditions

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The Use of Cookies
- 1.1 We may store some information (using "cookies") on your computer when you visit our websites. This enables us to recognise you during subsequent visits. The type of information gathered is non-personal (such as: the Internet Protocol (IP) address of your computer, the date and time of your visit, which pages you browsed and whether the pages have been delivered successfully.
- 1.2 We may also use this data in aggregate form to develop customised services - tailored to your individual interests and needs. Should you choose to do so, it is possible (depending on the browser you are using), to be prompted before accepting any cookies, or to prevent your browser from accepting any cookies at all. This will however cause certain features of the web site not to be accessible.
- 1.1 We may store some information (using "cookies") on your computer when you visit our websites. This enables us to recognise you during subsequent visits. The type of information gathered is non-personal (such as: the Internet Protocol (IP) address of your computer, the date and time of your visit, which pages you browsed and whether the pages have been delivered successfully.
- 1.2 We may also use this data in aggregate form to develop customised services - tailored to your individual interests and needs. Should you choose to do so, it is possible (depending on the browser you are using), to be prompted before accepting any cookies, or to prevent your browser from accepting any cookies at all. This will however cause certain features of the web site not to be accessible.