M-PESA Business One Account

This is a service that enables organizations to use one Lipa na M-PESA short code to collect and disburse funds. It combines the Paybill and B2C products in one short code.

It combines the Paybill and B2C services in one short code. Organizations can receive Paybill   payments on their utility account and make B2C payments from the same.

All organizations and institutions that use or intend to use Paybill and B2C services.

No. This is an optional service for those who want to use it. Organizations can still choose to have separate short codes for Paybill and B2C.

No. There is no new product. Instead, they will have two products, Paybill Product and B2C Product in one short code.

  • It is a super M-PESA short code that allows both collection and disbursement of funds from one short code
  • It has a simplified onboarding process

You can apply online via https://m-pesaforbusiness.co.ke/ 

You may also fill an application form and send back with the required documentation via email to This email address is being protected from spambots. You need JavaScript enabled to view it.

Kindly contact us through the support line below, or through the organization account manager for further assistance.

The Paybill Tariffs (Business Bouquet, Customer Bouquet, and Mgao Tariffs) remain the same. Similarly, B2C tariffs remain unchanged. Click on the link below to view the tariffs.

https://www.safaricom.co.ke/personal/m-pesa/lipa-na-m-pesa/m-pesa-paybill

Yes. On the Business One Account service, the Business Web Operator who is assigned to the Paybill product will now be able to disburse funds. However, any disbursement initiated must be approved by another operator with a Business Manager role. This change applies only to the organizations that will use this Business One Account.

Yes. On the M-PESA portal select Review Transaction>Account Type>Set Desired Start and End Date>Search>Export.

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Call: 0722002222 or 2222, 100 or 200
  • Twitter: @SafaricomPLC
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