M-PESA Roaming Charges

How do I access M-PESA Service when roaming?

You can use STK, USSD *334# and M-PESA or Safaricom App.

Will I be charged to use the service?

Roaming customers will be charged from airtime, credit limit or Postpay bundles whenever they use STK for M-PESA transactions.

How much will I be charged?

Roaming SMS charges will apply for send money, balance query/Menu update requests, pay bill, till payments and/or any other STK request originating from the handset.

What happens if I don’t have enough airtime?

Prepaid customers with insufficient airtime will be unable to transact using M-PESA STK option. They will get the notification: “M-PESA transaction cannot be completed due to insufficient airtime. Dial *334# or use M-PESA/Safaricom App to avoid roaming SMS charges for M-PESA transactions”.

• Advantage Plus Prepay Bundles Terms & Conditions
• Airtime Bundles Service
• Tunukiwa Daily Service
• Safaricom DIY PostPay
• Safaricom PostPay No Expiry Service
• Conditions of Use of the Safaricom Service
• Safaricom Auto Okoa Service.
• Safaricom Anniversary Service
• Safaricom Flexible Talk Time Bundle
• Safaricom Stori Ibambe Service

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