Alipay M-PESA
Alipay is a remittance service that allows for the transfer of funds from an M-PESA customer to a beneficiary in China.
You can access the service through the channels below:
- M-PESA App under Services Tab Alipay mini app.
- Dial *334#
The service is available to M-PESA registered customers with an active M-PESA Global (International Money Transfer) product.
To enjoy the Alipay service, you need to opt-in to M-PESA Global. To opt-in:
- Launch the M-PESA App
- Log in using your M-PESA PIN
- On the navigation bar select Transact
- Select Global
- Select Continue
- Enter your region.
- Enter your M-PESA PIN
You will receive a successful opt-in SMS from Safaricom.
Via USSD *334#
- Dial *334#
- Select Send Money
- Select M-PESA Global
- Enter your physical locatione., Safaricom House, Waiyaki Way
- Accept Terms and Conditions
- Enter your M-PESA PIN
- You will receive a successful opt-in SMS from Safaricom
The normal daily M-PESA transaction limits apply. The daily transaction limit is KSh 300,000 and KSh 150,000 per transaction.
Through the M-PESA App
- Log in to the M-PESA App using your chosen biometrics.
- Under the services tab, select Send to Alipay
- Enter the details i.e., first name, last name, and Alipay ID
- Enter the amount.
- Select the source of funds.
- Select the purpose of the funds.
- Confirm the details.
- Enter your M-PESA PIN
- You will receive a successful SMS and once the beneficiary accepts the transaction, you will receive another successful message on crediting the recipient’s account.
Through USSD *334#
- Dial *334#
- Select M-PESA Global
- Select Send Money Abroad
- Select Send to Alipay ID
- Enter the recipient’s first name.
- Enter the recipient’s last name.
- Enter Alipay ID
- Enter the Amount
- Select the source of funds.
- Select the purpose of funds.
- Confirm the details.
- Enter your M-PESA PIN
You will receive a successful transaction message
The recipient must send you their Alipay ID for you to able to send money via Alipay. Alipay ID is a unique number that the recipient provides to the sender to allow them to send funds.
The customer will be charged the following fees depending on the amount they transfer.
|
Amount (KSh) |
Fee (KSh) |
|
101-5000 |
100 |
|
5001-20,000 |
250 |
|
20,001-35,000 |
350 |
|
35,001-150,000 |
500 |
The minimum transfer is Ksh 101, and the maximum transfer is Ksh.150,000 per transaction.
The recipient will receive the funds in their country’s currency i.e., Chinese Yuan (CNY).
Contact customer care with the transaction details and time stamp.
In case of any queries or more information:
- Call 100 or 200.
- Call: +254 722 002100 for prepaid customers and +254 722 002200 for post-pay customers (Chargeable)
- Twitter: @Safaricom_Care and @SafaricomPLC
- Facebook: @SafaricomPLC
- Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
- Visit any Safaricom shop.
- Advantage Plus Prepay Bundles Terms & Conditions
- Airtime Bundles Service
- Tunukiwa Daily Service
- Safaricom DIY PostPay
- Safaricom PostPay No Expiry Service
- Conditions of Use of the Safaricom Service
- Safaricom Auto Okoa Service.
- Safaricom Anniversary Service
- Safaricom Flexible Talk Time Bundle
- Safaricom Stori Ibambe Service
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