Our Governance Policies

As the leading provider of converged communication solutions in Kenya, we hold ourselves to global standards that inform how we operate and steer our societal responsibility. This is congruent with our purpose of transforming lives; and our promise to act with simplicity, transparency and honesty.

Even as we work to deliver on our purpose and strive to consistently meet the needs of our customers and the communities within which we operate, our business operations remain guided by our governance policies.

You can view our governance policies below :

Anti-Corruption and Anti-Bribery Policy

The objective of this policy is to manage the risk of corruption and bribery by providing clear guidelines to our staff, board of directors and business partners. It also defines the key responsibilities in corruption and bribery management. Breach of this policy may result in disciplinary action or criminal proceedings.

Click here to view Anti Corruption and Anti Bribery Policy

Standards of Business Conduct

This policy is meant to communicate our standards of business expectations to board members, employees, subsidiaries, associate companies, and business partners. Non-adherence to the policy may lead to disciplinary action and/or sanctions.

Click here to view Standards of Business Conduct

Conflict of Interest Policy

This policy provides guidance to staff, board of directors, business partners and subsidiaries on the process of disclosure and review of actual or perceived conflicts of interest. The policy is intended provide guidelines on how to recognize and deal with situations that may give rise to or be perceived to conflict with the interests of the company. Contravention of the provisions of this policy may result in disciplinary action, termination of business partner contracts, blacklisting of business partners and criminal prosecution.

Click here to view Conflict of Interest Policy

Corporate Social Responsibility Policy

The policy ensures that we exercise our goal of being a responsible corporate entity by giving back to the community. It encourages our staff to take part in corporate social responsibility initiatives that improve the living standards of communities around us. This policy is applicable to board members, staff, subsidiaries, and associate companies.

Click here to view Corporate Social Responsibility Policy

Whistle Blowing Policy

This policy is applicable to the board of directors, staff, business partners (suppliers, dealers and agents), subsidiaries and associate companies of Safaricom. It is meant to enlighten them on their duty to report any suspected incidents of ethical misconduct or breaches of Safaricom business principles or policies.

Click here to view Whistle Blowing Policy

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