5G for Mobile Data Monthly Bundles FAQs

Yes, following succesful commercial launch in Oct-2022, customers will dial *444# and choose Option 1:Data deals to view the 5G ready bundles. The offers will be avaibale ONLY for customers with 5G Ready devices . Remember to be in 5G ready site to enjoy maximum speeds.

Below are the currenly available packages.

5G Data Packages

Price (KSh)

Volume (MBs)

Validity

Sh1000=15GB, 30Days

1000

15360

30Days

Sh2000=35GB, 30Days

2000

35840

30Days

Sh3000=65GB, 30Days

3000

66560

30Days

Sh5000=100GB, 30days

5000

102400

30Days

Sh10000=200GB, 30Days

10000

204800

30Days

Dial *444# or *544# and select data deals. The packages will also be available via Safaricom App and Web soon.

No. The 5G data bundles are only available to customers using 5G devices.

No. Any unused bundles will expire after 30days . validity of the data volumes (Mbs) is for only 30days and cannot be extended.

Yes. 5G data bundle will be usable when phone is connected to other Network types(4G/3G).

Yes. You can purchase the bundles as many times.

The 5G bundle will be personalized offers under data deals and thus each customer is provided with only one offer.

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