Be part of a multicultural organization where we inspire growth and expand possibilities

Message from The CEO

We are the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. To achieve all this, we are ever-reliant on our competent and dependable staff who make it possible for us to achieve greater heights for our customers.

Our story in numbers 


Safaricom total mobile phone subscribers as at 31st March 2022


M-PESA launched by Vodafone for Safaricom and Vodacom.


People employed as of 31st March 2022


Stake owned by Vodafone Group


Formed as a fully owned subsidiary of Telkom Kenya

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Our Alumni Community

It’s easy! First, search for a job. Once you find the role that interest you, click the “Apply” button. Then, follow the directions on your screen, either create a new profile or sign in if you are a returning candidate. We invite you to click here and follow our application tips.

Most definitely! As an equal opportunity employer, Safaricom is committed to a diverse workforce and is also committed to a barrier-free employment process. We strive to build a diverse, high-performing workforce that reflects all segments of the community we serve. At Safaricom, we celebrate our differences. PrePay: Call 100 (Free) Or +254 722 002100 (chargeable) Email: PostPay: 200 (Free) Or +254 722 002200 (chargeable) Data Queries: Online Support Team Twitter – @Safaricom_Care and @SafaricomPLC Facebook

Once we’ve finished interviewing all of the selected candidates and completed reference and background checks, we try to make a final decision within a few weeks.

It depends. For most positions, we begin the process with a phone interview. If there’s interest on both sides, we invite the candidate for a face to face interview, typically with the hiring manager and some teammates and/or stakeholders. Some recruitments are unique, though, and some may have their own variation of the interview process such as assessment centers.

Verify that all required fields are complete (marked with *). You may have to scroll down the page to see all questions.

Unfortunately, this means there are no available positions using the search criteria that you specified. Broaden your search criteria or set yourself up for job alerts to automatically notify you of any suitable new roles.

We often get thousands of applications for our open positions. We always follow recruitment standards when we review the CVs sent to us by candidates and contact the people we’d like to learn more about. Unfortunately, we’re not able to make personal contact with people we are not moving forward in the selection process. You can always sign in to your application profile, and check your status for jobs you’ve applied to.

We regularly post new positions and remove positions that are no longer open or have been filled. If a job isn’t up on our site, then we’re not taking applications for it at this time (sorry!).

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