Tunukiwa 20 At 20 offers

This is part of the Safaricom@20 birthday celebration offer that will allow our customers to be able to purchase 20Mins +20Mbs for Kes 20 on *444*20# once a day.
Please note the offer will still be available on *444*20#

The promotion is open to all Safaricom PrePay, Hybrid and PostPay customers

The daily 20Mins + 20Mbs for ksh 20/- The promotion will run for 30 days starting 27th Oct 2020

The bundle will take the highest priority in terms of usage however for minutes, if the customer has any hourly bundles (minutes with less than 24hrs validity) these will take preference

The bundle purchased will be valid up to midnight

No. The resources will not be transferrable

Yes. The customer will be prompted on the payment option before purchase.

No. you will not earn Storo bonus on this offer.

Yes. Only the airtime used to purchase the offer will earn you bonga points.

You will not be allowed to purchase the minutes for another number.

No. the resources will expire and will not be extended on purchase of a new bundle.

The discounted minutes will not be used for Roaming Services (Calls, SMS, Data) or International Services (Calls, SMS)

No. Safaricom will select the customers and automatically award the customers.

No. you will not earn Storo bonus and earn bonga on this offer.

No. sambaza will not be possible for the Free 20Mbs

By dialling *444*20# customers will be able to view the segmented offers each will view the offer applicable to them based on usage

No. the resources will expire and will not be extended on purchase of a new bundle.

Can I make international calls or roam with the minutes purchased on the segmented offer?

Yes. By dialing *444# and selecting balance.

Each customer will have an opportunity to enjoy FREE first call of the day on a certain day within the promo period. customers will be spread over the promo period into cohorts of one (1) million customers daily

Eligible subscribers will receive a message from Safaricom a day before the offer is made

No. you do not need to subscribe for the first call of the day; it will be automatically awarded on the day it is offered.

This offer is available once to each subscriber and is subject to the Fair Usage Policy (FUP) of 20 minutes.

Yes. The call will be open to on-net & of net calls

No. International & roaming calls will not be included

Reverse calling will apply but the free first call of the day will be awarded to the receiver (the call sponsor) of the call.

Yes. Volte calls will also apply for first call of the day

If the receiver drops the call accidentally, the repeated call will be charged

No. but you will be charged for the extra minutes at normal calling rates

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