Make sure that you have a supported Android Version, minimum version is 4.4 (kitkat)
Make sure that you have a supported iOS Version, minimum version is 9
You are testing a beta version of M-PESA, features that are labeled as Coming Soon will be available only on future versions. Keep using the Application to discover these new features.
Please make sure that you are using the mobile application with a proper internet connection, have enough balance and inserted the correct PIN. If all these criteria is met, please contact support and indicate the error that is present on the screen.
You can click on button that directs to phone settings, or go directly to settings on your device. Then on M-PESA App Settings activate the access to your phone book.
On Discover tab customers can find services provided either by Safaricom or 3rd Parties such as Safaricom Bundles, ProGas, …
On Grow tab customers can find financial services provided by M-PESA, banks or other partner such as M-Shwari, KCB M-PESA and others
- Advantage Plus Prepay Bundles Terms & Conditions
- Airtime Bundles Service
- Tunukiwa Daily Service
- Safaricom DIY PostPay
- Safaricom PostPay No Expiry Service
- Conditions of Use of the Safaricom Service
- Safaricom Auto Okoa Service.
- Safaricom Anniversary Service
- Safaricom Flexible Talk Time Bundle
- Safaricom Stori Ibambe Service