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POCHI LA BIASHARA

What is Pochi la Biashara?

 

 

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This is a product that allows M-PESA registered customers who own informal businesses such as: food vendors, kiosk owners, boda-boda operators, second hand clothes dealers, etc. to receive and separate business funds from personal funds on their M-PESA number.

What are the features of Pochi la Biashara?

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  • Simple sign up process: No paperwork

  • Cashless payments: business owners can accept cashless transactions for safer business

  • Allows business owners to separate business and personal funds

  • No reversals will be completed without the business owner’s consent

  • Sell Airtime and earn commission a 5% commission of the value sold

  • Access to Mini statements

  • Frequently Asked Questions (FAQs) provided on one screen for business owner to access

Note: Your M-PESA PIN will be used to approve Pochi La Biashara transactions.  #PINYAKO. SIRI YAKO.

How do I as a business owner join/opt in?

 

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To opt in (ONLY VIA M-PESA USSD OPTION *334#):

  • Using your M-PESA registered line, dial *334#>> Select Pochi La Biashara>> select join>> accept Ts&Cs>>Select your business category from the menu provided

  • You will receive a SMS confirmation that you have successfully been opted into Pochi la Biashara

What are the Pochi la Biashara limits?

 

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Daily transactional limit of Ksh. 300,000 total limit for both the personal and business account 

Which channels are used to access Pochi la Biashara by both customers and business owners?

 

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The service is accessed by USSD, STK and M-PESA  Super APP.

Important to note: Customers will only opt in through the USSD option but can make payment from any of the channels in use.

How will a customer pay the business owner?

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Customers wishing to pay a Pochi merchant, have three channels where they can now pay from:

 

  • USSD

Dial *334# from their Safaricom M-PESA registered lines,

Select Pochi La Biashara>>Select Send to Pochi >> Enter merchant phone number>> enter amount and complete transaction using M-PESA PIN.

 

  • M-PESA STK Menu

Select M-PESA>> Select Lipa Na M-PESA on the STK

Select Pochi la Biashara>> Enter the merchant’s phone number>> enter amount and complete the transaction using your M-PESA PIN

 

Note: M-PESA menu updates are still ongoing. Merchants who do not have the refreshed menu can:

  1. Refresh the M-PESA menu
  2. Replace SIM cards at the nearest Safaricom Retail Shop or Care Desks– if they have Big SIMs or the old SIMs

 

  • M-PESA Super APP

Launch the M-PESA SUPER APP

Select Pay>> Select Pochi la Biashara>>Enter the merchant’s phone number>>enter amount and complete the transaction using your M-PESA PIN

How much will a customer be charged to pay to a business owner?

 

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Send money transaction charges apply when a customer is making payments. The business owner receiving the payment does not incur any charges.

Does Fuliza deduct funds when payments are made to the business account?

 

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Funds received on the business account will not be deducted by Fuliza.

Note: In the event the business owner transfer funds from the business account to their M-PESA Account, any Fuliza due balance will be settled first and the balance remains in the M-PESA Account.

How do I access funds in my Pochi la Biashara?

 

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A business owner can access funds in their Pochi la Biashara by either:

  • Withdrawing from Agent:

Dial *334#>>Select Pochi La Biashara>>Select Withdraw from Agent>>Enter Agent number>>Enter Amount and complete the transaction using their M-PESA PIN

Note: Normal withdrawal from agent charges apply.

Or

  • Moving funds from their Pochi La Biashara to ther M-PESA number:

Dial*334#>>Select Pochi La Biashara>> SelectWithdraw Funds>>Select From Pochi La Biashara to My M-PESA>>Enter Amount and complete the transaction using their M-PESA PIN

Note: This transaction does not incur any charges. Daily M-PESA transactional limit 

How does a merchant pay to Customer’s mobile number?

 

 

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A business owner can pay another mobile number (or into a customer’s mobile number) from their Pochi La Biashara by:

  • Dial *334# from their M-PESA registered mobile number
  • Select Pochi La Biashara>> Select Lipa na M-PESA>>Select To Other Mobile Number
  • Enter Phone number>>Enter Amount and complete the transaction using their M-PESA PIN

Note: Normal customer Send Money charges apply.

How to pay to Other Pochi La Biashara merchant?

 

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  • To pay another pochi merchant, the business owner dials *334#>>selects Pochi la Biashara>>Selects Send to Pochi>>Enters phone number>>Enters amount and completes the transaction using M-PESA PIN

 

Note: Normal customer Send Money charges apply.

How to Sell Airtime

 

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This feature allows business owners to sell airtime from their business account and earn a 5% commission on value sold.

The business owner dials:

 

*334#>> selects Pochi la Biashara >> >>Selects Sell Airtime>>Enter’s mobile number in the specified format>>enters amount of airtime and completes the transaction using M-PESA PIN

How to Check Balance

 

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The business owner dials *334#, selects Pochi La Biashara>>Select my Account>>Select Check Balance and enter M-PESA PIN.

An SMS will be sent with the Pochi La Biashara balance.

How to Check My Statement

 

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My Statement feature allows business owners to check their business mini statements.

To access the Statements, Merchants will:

Dial *334#>>Select Pochi La Biashara>>Select My Account>>Select My Statement>>Select Mini Statement and Enter M-PESA PIN to confirm the statement request.

The merchant will receive an SMS displaying the statement requested.

No charges are applied.

Additional Services

 

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The Additional Services feature allows organized groups of business owners to access external partner redirect services. 

 

Currently, we have Haba Haba, a National Social Security product targeted to members in the informal sector to save daily towards their retirement.

 

To access this feature, the business owner:

Dials *334#,

Selects Pochi La Biashara>>Selects additional services. 

Haba Haba Service will be displayed, and the merchant will select the desired NSSF service.

Know more about this service

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The Know more about this service feature allows business owners to access frequently asked questions.

To access this feature, the business owner dials *334#, selects Pochi La Biashara >>Select Know more about this service and the FAQs will be displayed.

How to Leave the service/opt out

 

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To opt out, a pochi merchant will:

Dial *334#

Select Pochi la Biashara>>Select My Account>>Select Leave this Service and you will receive an SMS confirmation that you have been opted out of the service.

Note: Upon opt out, any funds on the business account will instantly be moved to their personal M-PESA account.

 

In case of any queries, who does the business owner contact?

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Call Line 100, 200, or 234 or Visit any Safaricom retail Shop or Care Desks.