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What is the M-Shwari Service?
+What are the requirements to have an M-Shwari Account?
+How does a NEW M-PESA Customer opt in/activate their line into the service?
+Do I need a different PIN to access my M-Shwari account?
+How do you check your M-Shwari account balance? Note that this is also shown at the end of every SMS after performing a transaction
+What are the charges on the service?
+Withdraw from M-Shwari Account
+What is the minimum amount that you can hold in your M-Shwari account (Minimum account balance)?
+Can you send money to people who have an M-Shwari Account, directly to their M-Shwari account?
+Can you access your M-Shwari account through any CBA branch?
+What is the maximum you can transfer from M-PESA to M-Shwari and vice versa?
+Can you send money to your other accounts within CBA directly from your M-Shwari Account?
+Will the M-Shwari statements be available on Web self-care and or Retail Shops?
+Will the M-Shwari service earn Bonga points?
+How do you save and withdraw money on the M-Shwari account?
+What is the minimum amount you can move from your M-Shwari into M-PESA?
+How many times can you send to bank (deposit) money from M-PESA into your M-Shwari account?
+What is the minimum amount that you can send to bank (deposit) as savings?
+How many times can you withdraw money from your M-Shwari account into your M-PESA account?
+Will you be able to access your account outside Kenya?
+What happens if you lose your mobile phone and have an M-Shwari account?
+After a SIM swap, will your M-PESA line pick the M-Shwari account you had on a previous line or do you have to opt-in again?
+If you request for a loan of Kshs 1,000 how much will you receive and how much will you pay back?
+If you have multiple M-PESA accounts, can you have multiple M-Shwari accounts?
+What benefits do I get when I save my money on the M-Shwari service?
+How do you qualify for a loan?
+How does a Customer request for a loan on the service?
+How do you check how much you can borrow?
+How does an M-PESA Customer pay for a loan on the service?
+What is the loan duration?
+Do you get charged interest on your M-Shwari loan?
+If you have Kshs 5, 000 in your M-Shwari account, will you get a loan of the equivalent amount?
+If you have saved Kshs 5000 in your M-Shwari and have a loan of Kshs 2000 and do not repay within the loan duration (30 days), what happens to the money in your deposit account?
+Can you request for a loan immediately you opt-in?
+Can you have more than one loan at a time?
+Can you pay a loan on behalf of another person?
+If you have not paid your loan within 30 days, what will happen?
+What happens if you pay in excess of the loan amount?
+If you pay your loan before the due date, will you still be charged the loan facilitation fee of 7.5% on the loan amount?
+What are the advantages of M-Shwari service?
+Recently when I applied for a credit reference report in order to assist in my loan application, I discovered that I had been adversely listed for failure to pay for an M-SHWARI loan which I did not take. What can I do?
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