Click me to save offline
271
M-PESA Statements
What is the good news?
+What are the benefits of this service?
+How will the service be accessed and how much does it cost?
+What are the steps for setting up the service as a first time user?
+How can I change my e-mail address?
+For which periods can customers query their statements?
+How long does Safaricom take to send my statement?
+I have an M-PESA statement that has a disclaimer indicating that it cannot be used in court. How can I get a statement that does not bear the disclaimer and for which I can use in court?
+My mother recently passed away. She had two numbers both of which had some funds on her M-PESA account, how can I go about obtaining a statement of the funds available in her M-PESA account?
+I have obtained a statement with respect to my deceased mother’s M-PESA accounts. In one of the accounts she had KES 20,000 and in the other account she had KES 50,000. I would like to obtain the funds in order to defray some expenses. What do I do?
+