Songa By Safaricom Music App

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The following terms and conditions apply to the Songa by Safaricom Music App (the “Service”) and by subscribing to the Service you will be deemed to have read, understood and accepted the same:-

1. Service

This Service enables the users to have easy access to and control over the local and international music and radio content they like from the convenience of their mobile phones.

2. Eligibility

This Service is open to all Safaricom PrePay, PostPay and Hybrid subscribers.

3. Launch of Service

The Service will run from 0000hrs on 12th February, 2018 (“Service Launch Date”).

4. How to Access the Service

  1. You will be able to stream and download local and international music content and access online radio by downloading the Songa by Safaricom Music App from the Google Playstore for Android users. The Service is not currently available on iOS.

  2. Once you download and subscribe, you can stream and download music and access the content on the Service at the prices set out below.


5. Price and Validity of Content:










Local and

International Content

 Kshs. 25 


Kshs. 150

Kshs. 499


(b) Your subscription will be renewable upon payment of the respective price once the period is expired.

6.Other Terms

  1. You will not be able to subscribe to more than one Songa subscription at a time. Should you wish to change your subscription, you will first need to unsubscribe from your current one.

  2. You will need to be connected to the Internet to access the Songa by Safaricom Music App.

  3. You can create your music playlist on the App and share your playlist via a link with your friends through Whatsapp and SMS.

  4. Customers will have 2 weeks FREE trial download period upon downloading the App.

7. Extension of Terms

  1. Save as modified above, these Terms and Conditions are supplemental to and subject to the published Safaricom PrePay and PostPay Service Terms and Conditions, Safaricom PrePay and PostPay Data Bundles Terms and Conditions and terms of use for any other Safaricom service that you may be enjoying.

  2. Safaricom reserves the right to amend or vary these terms and conditions or to withdraw the Service at any time. In any of these events, notice will be given via media advertisements (including at Safaricom’s discretion on the Safaricom website and will be effective immediately or as at the date referred in such notifications. 

  3. These Terms and Conditions are available on

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