Safaricom Terms and Conditions

Here are a few things to know as you enjoy Safaricom's services.

Data Privacy Statement

Terms and Conditions for Safaricom products and services.

Voice

• Advantage Plus Prepay Bundles Terms & Conditions
• Airtime Bundles Service
• Tunukiwa Daily Service
• Safaricom DIY PostPay
• Safaricom PostPay No Expiry Service
• Conditions of Use of the Safaricom Service
• Safaricom Auto Okoa Service.
• Safaricom Anniversary Service
• Safaricom Flexible Talk Time Bundle
• Safaricom Stori Ibambe Service
• Safaricom Voice Power Hour Promotion
• Safaricom Out Of Bundles Tariff
• Safaricom International Calling Service
• Safaricom Dandia Promotion

SMS

• SMS More For Less Terms and Conditions
• Tunukiwa SMS
• Business Tunes Terms & Conditions
• Daily, Weekly And Monthly Sms Bundles Terms and Conditions

Internet on Mobile

• Safaricom Content Pass
• Tunukiwa 30 Day Data Offers
• Blaze Power Bundles
• Blaze Bundles Permanent Service
• Flex
• PrePay and PostPay Data Bundles
• Create Your Bundles Plan
• Blaze
• Internet Sambaza Terms & Conditions
• Safaricom Okoa Bundles Terms and Conditions
• Safaricom Unlock Your Deal of the Day Service
• Safaricom Out Of Bundles Tariff
• Safaricom Dandia Promotion

Value Added Service

• Safaricom SKIZA tunes
• Contacts Back Up
• Call Sign Service
• Songa By Safaricom Music App
• Skiza Ads Reverse Ring Back Tones Services

M-PESA

• Petro Oil Kenya Lipa na M-PESA promotion
• The Use of The Safaricom M-PESA Statement Service
• Mobile Trade Credit Terms & Conditions
• M-PESA Pay Bill
• The M-PESA TOP-UP Promotion
• M-PESA Customer Terms & Conditions
• M-Shwari Lock Savings Account Terms & Conditions
• M-SHWARI Terms & Conditions
• Lipa na M-PESA(Merchants) Terms & Conditions
• KCB M-PESA Account Terms & Conditions
• OKOA STIMA SERVICE Terms & Conditions
• M-PESA 1 Tap POS Devices Terms and Conditions
• M-PESA 1 Tap Card Terms and Conditions
• Lipa Na M-PESA Cashback Promotion
• Customer Credit Service Terms & Conditions
• M-PESA Global Customer Service Terms & Conditions
• Fuliza M-PESA Terms & Conditions
• M-PESA Products Terms & Conditions
• M-PESA For Business Portal Terms & Conditions
• Lipa na M-PESA Biashara Till Terms & Conditions
• Lipa na M-PESA Do More Promotion Terms & Conditions
• Terms and Conditions for M-PESA Bill Manager
• M-PESA Services (B2C, Bulk Payment, Lipa na M-PESA, Short-term Paybill & Surepay)
• The use of M-PESA Business Application
• The use of the "MY M-PESA" Application
• M-Shwari Terms and Conditions (Effective 27th May 2021)
• Fuliza Terms and Conditons
• Safaricom Bonus M-PESA Top Up Promotion
• Biashara Ni Lipa Na M-PESA

Bonga Loyalty Programme

• Bonga Bundles
• Safaricom Lipa na Bonga Point Service
• Safaricom Bonga Loyalty Non-Merchandise Bonga Redemption Sms Minutes Airtime
• Safaricom Bonga Loyalty Programme and Non-Merchandise Bonga Redemption

Safaricom Shop

• Corporate Installment Terms & Conditions

Safaricom Business

• Cloud Services
• Device Instalments
• Conference Bridge Services
• Domain Name registration and WEB Hosting service on a PrePay basis
• Telepresence Services
• Fixed Data Services
• Chanua Biz 4.0 Promotion
• Bloom Finance Terms and Conditions

Brand

• MySafaricom App Terms and Conditions
• Safaricom Ndoto Zetu Terms and Conditions
• Safaricom 18^th Anniversary Service
• Safaricom 21^st Anniversary

Retail Promotions and Offers

• Lipa Mdogo Mdogo Services 
• Samsung Galaxy S21 Trade-in Offer

Roaming

• East Africa PrePay Roaming Terms & Conditions
• Safaricom Vodafone/Voda Africa Roaming Bundles
• Safaricom Roaming Service

Fixed Internet

• The BIGbox Terms and Conditions
• FTTH and 4G Home Plans
• Terms And Conditions For Safaricom Home Fibre Internet Plus Service
• Terms And Conditions For The Domestic Insurance Cover Service
• Terms And Conditions For Safaricom Securenet Service
• Terms And Conditions For Safaricom Fixed LTE Service

Others

• Safaricom Purchase Order Terms and Conditions
• Safaricom Prepay Services
• Safaricom Inactive Services
• DigiFarm
• Safaricom Services
• Affiliate Marketing
• Safaricom Spark Fund
• Bloom Finance Terms & Conditions
• Safaricom Email Terms & Conditions
• Free Facebook Business Rules
• Safiri Smart Terms & Conditions
• Privacy and Cookie Policy for Lipa Mdogo Mdogo