Terms and Conditions

Here are a few things to know as you enjoy Safaricom's services.

Terms and Conditions for the Safaricom Website.

Website Terms & Conditions

Terms and Conditions for the Safaricom products and services.

Voice

• Advantage Plus Prepay Bundles Terms & Conditions
• Safaricom Karibu PostPay – Revised
• Safaricom PostPay Service
• Safaricom PrePay Service
• Safaricom Okoa Jahazi
• Bamba na Bob
• PostPay - Safaricom Advantage Plus Terms and Conditions
• Zidisha Plus Terms and Conditions
• Daily Bonus Promotion - Terms & Conditions
• Safaricom Platinum Plans - Terms & Conditions
• Jambo Tourist Tariff - Terms & Conditions

SMS

• SMS Bundles For Terms and Conditions
• SMS More For Less Terms and Conditions
• Changamka na mauzo
• Business Tunes Terms & Conditions
• PostPay - Safaricom Advantage Plus Terms and Conditions

Internet on Mobile

• PrePay & PostPay Data Bundles
• Internet Sambaza Terms & Conditions
• Safaricom Purchase Order Terms and Conditions
• Safaricom Okoa Bundles Terms and Conditions

Value Added Service

• My Market Terms & Conditions
• Safaricom SKIZA tunes
• Contacts Back Up
• Songa By Safaricom Music App

M-PESA

• M-PESA Pay Bill
• The M-PESA TOP-UP Promotion
• M-PESA Customer Terms & Conditions
• M-Shwari Lock Savings Account Terms & Conditions
• M-SHWARI Terms & Conditions
• Lipa na M-PESA(Merchants) Terms & Conditions
• KCB M-PESA Account Terms & Conditions
• OKOA STIMA SERVICE Terms & Conditions
• SUPER SUNDAY M-PESA TOP UP Terms & Conditions
• M-PESA 1 Tap POS Devices Terms and Conditions
• M-PESA 1 Tap Card Terms and Conditions
• Nilipe Na Mpesa Terms And Conditions
• Lipa Na M-PESA Cashback Promotion
• M-PESA TU Terms & Conditions
• Customer Credit Service Terms & Conditions
• M-PESA Global Customer Service Terms & Conditions
• Fuliza M-PESA Terms & Conditions
• M-PESA Products Terms & Conditions
• M-PESA For Business Portal Terms & Conditions

Bonga Loyalty Programme

• Safaricom Reward Programme
• Bonga Points Daily Bundle Renewal

Safaricom Shop

• Corporate Installment Terms & Conditions
• Open Day Terms & Conditions

Safaricom Business

• Cloud Services
• Device Instalments
• Conference Bridge Services
• Domain Name registration and WEB Hosting service on a PrePay basis
• Telepresence Services
• Fixed Data Services
• Blackberry Services

Brand

• Safaricom 7s Terms and Conditions
• Safaricom Jazz Festival Terms and Conditions
• MySafaricom App Terms and Conditions

Retailer Promotion

• Mvua ya Mauzo Retail Promotion 2014 Terms and Conditions
• Jisort na Bonga Terms and Conditions
• Open Day Offers Terms and Conditions

Roaming

• East Africa PrePay Roaming Terms & Conditions
• International Calls to South Africa Terms & Conditions
• Safaricom Vodafone/Voda Africa Roaming Bundles

Safaricom Home

• theBIGbox Terms and Conditions
• Terms And Conditions For Safaricom Home Fibre One Month Free Promotion
• Terms And Conditions For Safaricom Home Fibre
• Terms And Conditions For Safaricom Home Fibre Internet Plus Service

Others

• Bloom Finance Terms & Conditions
• DigiFarm Terms & Conditions
• Safaricom Email Terms & Conditions
• Safaricom Purchase Order Terms & Conditions
• Safaricom and Coca-Cola Coke Studio Campaign Terms & Conditions
• Shinda Mamili na Tunukiwa Terms & Conditions