Safaricom : Premier Mobile, Data, & M-PESA Services

Empowering Digital Skills

Upskilling for Success

Safaricom Digital Skills Hub equips individuals with essential digital skills.

Comprehensive Courses

Tailored to address the dynamic demands of today's digital economy.

Accessible Learning

Offers a diverse range of courses designed to accommodate learners of all levels.

Our Mission

To provide training opportunities and upskill 1 million young people across Africa. Future Tech Skills Ready?

Future Proof Yourself

Fundamental content curated for the beginning of your cloud journey.

Accessible Learning

The AWS Educate course offers an accessible and streamlined library of fundamental content.

Free for Safaricom Users

Available for free for Safaricom Mobile Users.

Free Learning!

The Safaricom Digital Skills Hub offerings.

Recommended Courses

Technical Skill 1
- Introduction to the AWS Management Console
- Introduction to Cloud 101
- Getting Started with Storage
- Getting Started with Compute
- Getting Started with Networking
- Getting Started with Databases
Technical Skill 2
- Working with User Data
- Logging into a Linux Instance Using Amazon EC2 Instance Connect
- Working with Amazon EBS Snapshots
- Introduction to Amazon CloudWatch
- Machine Learning Foundation
- AWS DeepRacer Primer
Technical Skill 3
- Getting Started with Cloud Operations
- Getting Started with Security
- Getting Started with Serverless
- Cloud Support Associate Day in the Life
- Builder Labs
- Introduction to Generative Artificial Intelligence
- Introduction to Amazon CodeWhisperer

Networking (Duration: 0.5 hours)
- This course will focus on what professional networking is and how to identify a potential networking mindset. This course will also help you identify potential network contacts and learn how to approach and engage contacts.
Goal Setting (Duration: 0.5 hours)
- This course focuses on what, why, and how to use goal-setting. It includes how to set and achieve goals using the SMART methodology.
Problem-Solving Process (Duration: 0.5 hours)
- Learners will focus on the problem-solving process. They will also learn about tools that support the problem-solving process.
Communication (Duration: 0.5 hours)
- This course will focus on effective communication skills, recognizing verbal and non-verbal communication differences. In addition, this course will help explain what professional feedback is and how it can be used in your career development.
Resume Creation (Duration: 0.5 hours)
- This course will focus on the importance of creating an effective resume. This course will also review how to format a tailored resume, highlighting skills and experience to leverage, and cover common misconceptions about resumes.
Introduction to Professional Skills (Duration: 0.5 hours)
- In this course, learners will be introduced to the concept of professional skills, an overview of the professional skills for career development, and why they are essential regarding job attainability and durability.
Amazon Innovation (Duration: 2 hours)
- Define design thinking and list the phases
- Explain the culture of innovation
- Identify the mechanisms used at Amazon during the innovation process
- List, define and apply the Amazon Leadership Principles
AWS Startups (Duration: 10 hours)
- Identify the key steps to getting your startup started
- Discover, identify, and listen to customer needs to inform product prototype
- Explore and identify the process of producing a minimal viable product
- Identify and recall important legal considerations
- Explain different fundraising options and how to secure the necessary resources

- Introduction to the AWS Management Console
- Introduction to Cloud 101
- Getting Started with Storage
- Getting Started with Compute
- Getting Started with Networking
- Getting Started with Databases

- Working with User Data
- Logging into a Linux Instance Using Amazon EC2 Instance Connect
- Working with Amazon EBS Snapshots
- Introduction to Amazon CloudWatch
- Machine Learning Foundation
- AWS DeepRacer Primer

- Getting Started with Cloud Operations
- Getting Started with Security
- Getting Started with Serverless
- Cloud Support Associate Day in the Life
- Builder Labs
- Introduction to Generative Artificial Intelligence
- Introduction to Amazon CodeWhisperer

Networking (Duration: 0.5 hours)

This course will focus on what professional networking is and how to identify a potential networking mindset. This course will also help you identify potential network contacts and learn how to approach and engage contacts.

Goal Setting (Duration: 0.5 hours)

This course focuses on what, why, and how to use goal-setting. It includes how to set and achieve goals using the SMART methodology.

Problem-Solving Process (Duration: 0.5 hours)

Learners will focus on the problem-solving process. They will also learn about tools that support the problem-solving process.

Communication (Duration: 0.5 hours)

This course will focus on effective communication skills, recognizing verbal and non-verbal communication differences. In addition, this course will help explain what professional feedback is and how it can be used in your career development.

Frequently Asked Questions

1. What is the Safaricom Digital Skills Hub?

The Safaricom Digital Skills Hub is an initiative aimed at upskilling 1 million young people across Kenya by providing access to digital skills training. It is designed to bridge the digital skills gap and empower the next generation of innovators through partnerships with leading technology providers like AWS, Microsoft, and Skillsoft.

2. Who can participate in the Digital Skills Hub?

The program is available to young people aged 18 to 35 across Kenya.

3. What kind of training is offered?

The Hub offers self-paced, digital skills training covering topics such as cloud computing, artificial intelligence, machine learning, and STEM (Science, Technology, Engineering, and Mathematics). Programs like AWS Educate provide beginner-friendly courses.

4. Is there a cost to join the Digital Skills Hub?

No, the Digital Skills Hub provides free access to digital skills training as part of Safaricom’s commitment to driving digital literacy in Kenya.

5. How does this initiative differ from Safaricom’s existing e-learning platforms?

The Digital Skills Hub complements Safaricom’s mission of scaling tech capability by offering additional programs in collaboration with global tech partners like AWS and Microsoft.