This is where fraudsters target M-PESA customers to follow instructions for send money via USSD to a fraudster number.

USSD is a communication technology used to send a text between a mobile device and an application program in the network.Fraudsters have gained expertise in intercepting mobile banking data during transmission. This is easier for them as data is not encrypted when being transferred over the network

As Safaricom, we have a network system with built-in encryption mechanisms, encoding all data that passes through the network.

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