Get rewarded with fabulous offers when using your Safaricom line.

Bonga points is a loyalty scheme that lets Safaricom Prepay and Postpay subscribers earn points immediately once registered to the programme. You earn 1 Bonga point for every 10 Ksh spent on voice calls, SMS, or data.

The more you use your Safaricom line, the more points you get and the BIGGER the rewards. Bonga points can be redeemed at any Safaricom Retail Center countrywide.  

How to activate Bonga Points

To enroll, check or to redeem your Bonga Points, simply dial *126# and follow the prompts.

You will receive a confirmation SMS once enrolled and you automatically get 10 FREE POINTS.

If you register your personal information when enrolling to Bonga, we will automatically reward you with 30 FREE POINTS. You can register your personal information at any Safaricom Retail Centre or through Safaricom's Customer Care service.

How to Check Bonga Points

Dial •126# and select 2 to check your Bonga point total. You will immediately get a flash message that shows the number of Bonga points you’ve accumulated at any time.

 As a Prepay subscriber, you can accurately check your total points one hour after the last airtime usage. If you are a PostPay subscriber, points are credited to your account as soon as the call records are updated on our system.

How to Redeem Bonga Points

Bonga Points can be redeemed for rewards ranging from Talk-time (Minutes), Data, SMS and MMS bundles to Merchandise redeemable at any Safaricom Retail Centers countrywide. You can also redeem your Bonga points at any Buy goods Lipa na MPESA merchant and select Paybill numbers countrywide. Redeem your Bonga Points by dialing *126#

Safaricom Bonga Loyalty & Non-Merchandise Redemption Ts & cs