14/05/2025 - Safaricom Partners with Leading Retailer to Accelerate 4G & 5G Home Internet Access

Customers can now purchase 4G & 5G for home routers across all Quickmart’s 61 outlets countrywide and begin enjoying home internet thanks to new and simple router activation process

Safaricom (NSE: SCOM) has partnered with leading retailer Quickmart to bring its 4G and 5G For Home internet solutions closer to customers, enhancing accessibility and convenience for households seeking fast and reliable connectivity.

To improve the customer journey, Safaricom has also introduced self-service router activation, making it easier for customers to set up their routers post-purchase. With this enhancement, customers can simply scan a QR code to register the SIM card and activate their account, purchase a package, and immediately begin enjoying internet access.

“In line with our purpose of transforming lives, we are continuously innovating to provide our customers with the best connectivity solutions. This partnership will ensure that more Kenyans can access reliable home internet with ease, reinforcing our promise of seamless connectivity and great value,” said Fawzia Ali, Chief Consumer Business Officer, Safaricom PLC.

The partnership with Quickmart, which boasts of 61 outlets across the country, will make it possible for customers to conveniently purchase 4G or 5G routers in locations closer to them, empowering them to enjoy seamless and worry-free home internet.

"We are excited to collaborate with Safaricom to offer our customers easy access to high-speed internet solutions. This partnership aligns with our goal to provide convenience and value to Kenyans by making essential services readily available at our stores," said J. Thuku, Quickmart, CCO.

In addition to Quickmart outlets, customers can also purchase the 4G and 5G routers, which both retail for KES 2,999, at Safaricom Retail Shops, authorized Safaricom dealers, and online via Masoko.co.ke. Plans are underway to partner with more retailers across the country.

With Safaricom’s 4G network covering over 97% of Kenya’s population and its growing 5G network now available in all 47 counties, its 4G and 5G for home internet solutions now enable customers in areas outside fibre coverage to enjoy seamless internet connectivity in their homes.

Increasing demand for home internet has also seen Safaricom continue to optimize its fibre network capacity, upgrade Home Fibre speeds at no extra cost, and conduct home service clinics nationwide, all to enhance experience.

These initiatives are part of the technology company’s efforts to engage with customers and partners as it gears up to celebrate 25 years of operations in the market.

Available packages for 5G router include:

Available packages for 4G Wi-Fi bundles include: