Safaricom revises tariffs effective 1st January 2023

Published: July 8, 2022 at 10:59 AM | Last Updated: February 6, 2023 at 12:35 PM

Safaricom announced reduction in charges for Paybill and business to customer tariffs in an effort to ensure affordability and mitigate the prevailing economic challenges faced by customers. In the new changes, Bank to M-PESA charges have been reduced by average of 61%. Additionally, M-PESA to Bank charges have been reduced by an average of 47%. The reduced M-PESA to Bank tariff will also apply to all M-PESA Paybill payments that customers use for utilities such as electricity, hospital bills, schools, government payments etc. to ensure affordability.