Register For M-PESA
Visit your nearest M-PESA agent outlet or Safaricom retail centre and present a mobile phone with a Safaricom SIM card and valid Identification document.
After successful registration, you will receive a confirmation message and a 4-digit M-PESA PIN sent by SMS .
Checking your M-PESA balance
- Select "Show balance" on the Safaricom App or select Check Balance on M-PESA menu in your Safaricom sim tool kit.
- Enter your secret PIN
- Wait for SMS confirmation message with your balance
Fraudsters are known to use tactics that take advantage of customers; they require you to provide information or do something yourself. Outsmart frauds or scams on M-PESA by practicing these tips.
- Always check your M-PESA balance on SMS to confirm proof of transaction.
Send and receive money hassle-free at our M-PESA agent outlets. There are over 160,000 agents countrywide ready to serve you wherever you are with many more added daily.
M-PESA charges will depend on the amount you are sending or withdrawing. You can use your M-PESA menu to buy airtime for your phone, or for someone else. This service is free and you will only pay for the airtime purchased.
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