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WELCOME TO THE POSTPAY EXPERIENCE

No queues, no paperwork, no expiry, no drama.
Enjoy a world of ease on the all new PostPay. Sign up in 4 easy steps and get to enjoy more value on calls, data and SMS. Relax, PostPay is FOR YOU

Simple Transparent Honest FOR YOU
PostPay Packages The all NEW PostPay brings to you an abundance of data and minutes plus unlimited SMS on the only PostPay plan in Kenya with NO EXPIRY. In addition, you enjoy international calling to USA, China, Canada and India.
1,000 Per Month
5 GB Data 400 Minutes Unlimited SMS
2,000 Per Month
15 GB Data 1,000 Minutes Unlimited SMS
3,000 Per Month
25 GB Data 1,500 Minutes Unlimited SMS
5,000 Per Month
Unlimited Data* 2,500 Minutes Unlimited SMS
10,000 Per Month
Unlimited Data* Unlimited Voice Unlimited SMS
Subscribe today and enjoy NO EXPIRY on the resources on your preferred plan.
How To Join Sign yourself up to PostPay anywhere you are in these easy steps:
STEP 1

Open up or download mySafaricom app and click on PostPay plans

STEP 2

Set your monthly limit

STEP 3

Submit your e-mail address

STEP 4

Purchase a plan of your choice

Frequently Asked Questions

PostPay is a tariff that allows you to use now and pay later.

The PostPay tariff on sign up allows you to set a preferred monthly credit limit with a minimum allowable limit of 1,000.

PostPay is open to all Safaricom pre-pay customers with the exception of corporate accounts.

It’s easy to join via mySafaricom App and USSD *544#. Not only do you get Bundles that offer Minutes, SMS and Data, you can also increase and decrease your limit. You can exit PostPay via mySafaricom App and USSD *544#. The bundles have no-expiry

  • On the mySafaricom app select the icon PostPay.
  • You will be presented with a predefined credit limit. Customers with no credit limit will be prompted to enter their preferred limit and make payment via MPESA.
  • You will be prompted to enter your email address for billing purposes.
  • Select a PostPay bundle plan.
  • Accept terms and conditions.
  • You will receive a notification that your line has been moved to PostPay.
  • Dial *544# select the option to select is Join PostPay.
  • You will be presented with a predefined credit limit. Customers with no credit limit will be prompted to enter their preferred limit and make payment via MPESA.
  • You will be prompted to enter your email address for billing purposes.
  • Select a PostPay bundle plan.
  • Accept terms and conditions.
  • You will receive a notification that your line has been moved to PostPay.
  • The bundles have no expiry date
  • The minutes can be used to make international calls to China, India, Canada and the USA
  • The unlimited resources are subject to fair use policy

No, the PostPay bundles do not have an expiry date.

Yes you can use your credit limit to buy a plan.

No. Once on PostPay you will not accumulate Storo Bonus.

You can use the bundles to make calls from Safaricom to Safaricom and Safaricom to other networks and SMS to Safaricom Subscribers and other networks. You can also surf the internet with data. The minutes can also be used for international calling to India, China, USA and Canada.

No. You can only buy once. You can not have multiple subscriptions

  • You will be charged an out of bundle rate of Kshs. 2.30 for calls and Kshs. 1.30 for data. This is only applicable once the bundles run out, you can also purchase other bundles with expiry or non expiry on *544#.
  • If you have already hit your credit limit, you will have to make a payment via MPESA to you account and then proceed to buy a different bundle of your choice. You can also use out of bundle at your preferred PostPay rate

Yes, the bundle will auto renew every 1st of the month.

Yes, you can use it for international calling to USA, Canada, China and India.

No, the PostPay bundles cannot be used for roaming.

Yes , you will earn Bonga points when you purchase the plans.

No, you cannot transfer/Sambaza your resources.

Priority will be for resources (bundles and minutes) that expire.

Data Manager service will still remain active after joining PostPay

The bill will be sent to the email address you provided on sign up on the 3rd of every month. Please ensure you settle your bill by the 16th of the month to avoid being disconnected from the PostP tariff.

If you sign up after the 1st of the month the amount and resources will be prorated and will not expire. On the 1st of the next month you will receive full (bundles and minutes).

Yes, you will receive a notification when your data is about to run out,the messages will be sent when you have 500MB, 75MB and 2MB.

Yes, You will receive a notifications when your data is about to run out, the messages will be sent when you have 500MB, 75MB and 2MB.

To stop auto renew simply dial *544# and select stop auto renew. You will no longer be able to enjoy the preferential PostPay out of bundle rates. Once the bundle runs out normal data and voice rates will apply.

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