Send to Mobile
This is a service that enables M-PESA registered customers to send money to mobile numbers to individuals in East Africa and Asia i.e., Bangladesh and Pakistan.
- You can send and receive cash fast and conveniently across the regions through M-PESA.
- It is easily accessible via the M-PESA App and USSD *334#.
- Recipients receive money in their country’s currency.
To enjoy the M-PESA, you need to opt-in to M-PESA Global
To opt-in:
- Launch the M-PESA App
- Log in using your M-PESA PIN
- On the navigation bar select Transact
- Select Global
- Select Continue
- Enter your
- Enter your M-PESA PIN
You will receive a successful opt-in SMS from Safaricom.
Via USSD *334#
- Dial *334#
- Select Send Money
- Select M-PESA Global
- Enter your physical locatione., Safaricom House, Waiyaki Way
- Accept Terms and Conditions
- Enter your M-PESA PIN
- You will receive a successful opt-in SMS from Safaricom.
You can send it to mobile via the M-PESA and USSD
Via M-PESA App
- Log in to the M-PESA App
- Select Transact
- Select Global
- Select Send to Mobile
- Select the Recipient’s Country.
- Enter the Recipient’s Phone Number.
- Enter the
- Enter the Source of Funds.
- Enter the Purpose of Funds.
- Confirm the details.
- Enter your M-PESA PIN
- You will receive a successful transaction message.
USSD *334#
- Dial * 334#
- Select Send Money
- Select M-PESA Global
- Select Send Money Abroad.
- Select Send to Mobile.
- Select the Country you wish to send to.
- Enter their Phone Number.
- Enter the Amount
- Select the Source of Funds.
- Select the Purpose of Funds.
- Confirm the details.
- Enter your M-PESA PIN
- You will receive a successful transaction message.
The minimum amount to send is KSHS 101 and the maximum of KSHS 150,000.
Normal M-PESA transaction limits.
East Africa corridors (Uganda, Tanzania, Rwanda) is FREE.
For Malawi, Zambia, Botswana, and Burundi, the charges below apply.
|
Min |
Max |
Tariff (KES) |
|
101 |
5000 |
100 |
|
5001 |
20000 |
250 |
|
20001 |
35000 |
350 |
|
35001 |
150000 |
500 |
Yes. This service is available through the Western Union in all countries except sanctioned countries.
No. Since recipients’ records are not in the M-PESA database, Hakikisha will not work.
Yes. The full amount and double payment reversals are allowed, and you can request one by contacting customer care.
Partial amount reversals are not allowed.
In case of any queries or more information:
- Call 100 or 200.
- Call: +254 722 002100 for prepaid customers and +254 722 002200 for post-pay customers (Chargeable)
- Twitter: @Safaricom_Care and @SafaricomPLC
- Facebook: @SafaricomPLC
- Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
- Visit any Safaricom shop.
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