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Safaricom Sustainability Report 2016



Safaricom Limited (Safaricom) is an

integrated communications company,

providing voice, data and financial

(mobile money) products and services to

consumers, businesses and public sector

clients. We have over 25 million customers

and annual revenues in excess of KSh 195

billion. We operate solely in Kenya and our

headquarters are located at Safaricom

House in Nairobi.

Our operations consist of Safaricom House

1, 2 and 3, the Safaricom Care Centre, the

Jambo Contact Centre, 44 retail stores

and a network of 3,800 2G-enabled base

stations, of which 2,517 are 3G and 463 are


Our shareholding structure is composed of

the Government of Kenya (35%); Vodafone

Group Plc (40%) and free float (25%). We

are listed on the Nairobi Stock Exchange,

trading in the telecommunications and

technology segment.

Safaricom has four subsidiaries, which are

100% held and are disclosed in note 19

of the Annual Financial Statements in our

2015 Annual Report. These subsidiaries are

covered by the disclosures in this report.