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Safaricom Sustainability Report 2016

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We are a Kenyan communications company.

We provide voice, data and financial (mobile

money) products and services to consumers,

businesses and public sector clients.

This section presents a brief overview of the

company and the business ecosystem within

which we operate. It includes a summary

of our strategy, an explanation of how

sustainability fits into our strategy, our business

model and an assessment of the total value

we have created and allocated during the

reporting period.

ABOUT SAFARICOM

A brief summary of who we are, how we are structured and our key

metrics.

OUR BUSINESS MODEL

An illustration of the processes we use to generate value.

OUR STRATEGY

The principles and objectives that are guiding us towards our

sustainability goals.

THE TRUE VALUE

WE HAVE CREATED

Our contribution to Kenyan society and the wider economy.

IN THIS SECTION:

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OUR BUSINESS