Chief Executive Officer - Michael Joseph
Chief Financial Officer - Chris Tiffin
Chief Investor Relations Officer - Les Baillie
Chief Commercial Officer - Peter Arina
Chief Technical Officer - John Barorot
Chief Risk Officer - Ivor Wekesa
Chief Human Resource Officer - Joseph Ogutu
Chief Supply Chain and Administration Officer - Francis Murabula
Chief Officer New Products - Betty Mwangi - Thuo
Chief Information Officer - Robert Mugo
Chief Corporate Affairs Officer - Clare Ruto
Chief Customer Care Officer - Pauline Warui 
Chief Executive Officer - Michael Joseph
Michael Joseph is directly contracted by Vodafone for secondment to Safaricom as the CEO of Safaricom, a position held since Vodafone’s original investment in mid-2000. He has extensive international experience in the implementation and operation of large wireless and wireline networks, including operations in Hungary, Spain, Brazil, Peru, Argentina, Korea, United States, Australia and the Middle East.
Mr. Joseph has specialised in licence acquisition, construction of new networks, turnaround management and start-up of new operations during his career that spans over 40 years starting as a pupil telecommunications technician to his current position. He has guided the Company from a subscriber base of fewer than 20,000 to over 10 million today. Mr. Joseph has been the recipient of many awards, including CEO of the Year. Mr. Joseph reports to the Board of Safaricom.
Mr. Joseph is a U.S. citizen and obtained a B.Sc. (cum laude) in Electrical Engineering from the University of Cape Town and is a member of the Institute of Electrical and Electronic Engineers (I.E.E.E) and the Institute of Electronic Engineers (I.E.E), UK.
Mr Chris Tiffin has been appointed to take over as Chief Financial Officer with effect from 25th August 2008.
Mr Tiffin joins Safaricom from Celtel Nigeria where he holds the position of Chief Financial Officer, having served in that position since 2004. Prior to taking up his current position he held the position of Financial Analyst and Financial Manager with Tracker Network (PTY) Ltd South Africa and prior to that he held various financial positions with Vodacom (PTY) Ltd in South Africa. He is a Chartered Accountant
Les Baillie
Mr. Les Baillie was appointed to his current position of Chief investor Relations Officer soon after the Company was listed on the Nairobi Stock Exchange in June 2008. Prior to this he served as the Chief finance Officer, of Safaricom, a position he held since Vodafone’s original investment in mid-2000. He has extensive experience in the mobile telecommunications industry having joined Vodafone Group in the U.K in 1986. During his time before joining Safaricom, he held several senior financial positions at director level in Vodafone companies covering networks, service provider, value added services, data and radio paging. He has been involved in two start-up operations, in radio paging and in Safaricom. Mr. Baillie has led Safaricom through two fundraising exercises, the first in 2001 which was a Ksh. 4 billion bond, the largest non-government borrowing in East Africa, and more recently, a Ksh. 12 billion syndicated bank loan in 2006.
Mr. Baillie is a U.K. citizen, a fellow of the Chartered Institute of Management Accountants and holds a B.A (Honours) degree from Reading University in the U.K.
Peter Arina joined Safaricom in November 2004 as Chief Commercial Officer responsible for the Commercial Division which comprises the Marketing, Sales, Customer Management and Commercial Planning departments
Mr. Arina previously worked in Unilever Kenya for 15 years having started his marketing and sales management career there in 1989. He gained extensive experience in Marketing and Sales through holding various positions in those functions. He became the Customer Development Director (Sales Director) reporting to the Chief Executive Officer (East Africa) in May 2001, a position he held until October 2004.
Mr. Arina is a Kenyan citizen and holder of a Bachelor of Commerce (Marketing) degree from the University of Nairobi.
John Barorot is the Chief Technical Officer of Safaricom. He joined Safaricom in 2000 as Senior Manager in Operations and Maintenance department (NMC Manager). He has risen through the ranks to become HOD Operations & Maintenance department in 2003 and later in 2005 to this current position of CTO.
Mr. Barorot has had extensive training and industrial attachments in many countries including UK, Belgium, Hungary and South Africa amongst others. He is responsible for the cellular network planning, network rollout, network maintenance and network quality.
Mr. Barorot is a Kenyan citizen who has over 16 years experience in the telecommunications industry. He holds an upper second class Bachelor of Technology degree in electrical and communications, from Moi University.
Joseph Ogutu joined Safaricom as Chief Corporate Affairs Officer in May 2005 from Telkom Kenya where he was the principal assistant to the Managing Director and Chief Strategy and Regulatory Officer.
Mr. Ogutu is responsible for , Legal Services, Regulatory and Public Policy, and Human Resources.
Mr. Ogutu has over 20 years’ experience in the communications industry. During this period, he was actively involved in the reform of the sector including the drafting of the Postal and Telecommunication Policy Paper that led to the restructuring of the defunct Kenya Posts and Telecommunications Corporation and subsequent establishment of CCK, Telkom Kenya and Postal Corporation of Kenya. He has also been involved in the establishment of the institutional framework for the Eastern Africa Submarine Cable System (Eassy).
Mr. Ogutu is a Kenyan citizen and a graduate of Economics from the University of Nairobi.
Mr. Murabula joined Safaricom in November 2007 as the Chief Supply Chain and Administration Officer responsible for procurement, logistics, facilities management and security, which have been consolidated under one division to increase efficiencies, customer service and provide support for business growth.
Mr. Murabula has over 16 years’ experience in operations and supply chain management. He joined from Kenya Commercial Bank where he was the Head of Procurement over a three year period during which he was instrumental in the development and implementation of group procurement policies and procedures. Prior to that Mr. Murabula worked at British American Tobacco as Procurement Manager, Logistics Manager and Production Manager respectively where he was involved in the implementation of various supply chain best practices. Mr. Murabula has also worked at General Motors as an engineer responsible for development of local industry production capacity and quality control.
Mr. Murabula is a Kenyan citizen and holds a Bachelor of Technology Degree from Moi University. He is a certified project manager and is currently pursuing post-graduate studies in business and procurement.
Betty Mwangi -Thuo joined Safaricom in December 2007 as Head of the New Products Division and is charged with managing Safaricom’s M-PESA business. The division also comprises Simu Ya Jamii and Safaricom’s GSMA projects.
Ms Mwangi has over 10 years experience in the telecommunications industry with the last 6 years spent at Afsat Communications Ltd as the Chief Marketing Officer. She was responsible for developing and managing the distributor network for the iWay business in 26 countries in Africa. She also worked with GlaxoSmithKline for a period of 5 years in various management positions that culminated in Demand and Special Projects Management for the business in East Africa and Interoperability for Africa and Middle East during the merger.
Ms Mwangi is a Kenyan citizen and has a B. Eng (Hons) in Electrical and Electronic Engineering from the Victoria University of Manchester and also has an MBA from the University of Leicester - both in the UK. She is also a Chartered Marketer and a member of the Chartered Institute of Marketing and the Kenya Institute of Management.
Robert Mugo joined Safaricom as the Chief Information Officer (CIO) in June 2008. He is responsible for the IT systems and infrastructure at Safaricom with a key focus on ensuring that they support business needs. He is also responsible for development and implementation of IT strategy and related budgets as well as providing executive level input for the company’s strategic planning and execution.
Mr Mugo has over 13 years of industry experience and has carried out IT projects in a number of African countries. Prior to joining Safaricom he was the Chief Executive Officer of Flashcom Limited, a CDMA based wireless telecommunications operator. He has been General Manager and Technical Director at UUNET as well as Corporate Head of Technical Operations at Africa Online. He has also been Vice Chairman and CTO of the Telecommunications Service Providers of Kenya as well as a board member of the Telecommunications Network Operators Forum (TNOF) and Africa CDMA Forum (ACF).
Mr Mugo is a Kenyan citizen and holds B.Sc. Electrical & Electronics Engineering and MBA Strategic Management degrees from the University of Nairobi. He also holds certifications from Cisco, Microsoft and Checkpoint.
Clare Ruto joined Safaricom in September 2008 as Company Secretary & Chief Corporate Affairs Officer.
Ms. Ruto has more than 14 years experience as a lawyer ten of which have been in the telecommunications industry. She previously worked with Celtel Kenya Limited (now Zain Kenya) as Corporate & Regulatory Affairs Director where she headed the Legal & Regulatory departments and also the Public Relations and Corporate Social Responsibility functions. At Celtel, she also worked as a regional regulatory advisor working with six other operations in the East and South of Africa. Ms Ruto was also the Company Secretary of Celtel Kenya.
Prior to joining Celtel, she worked with the Communications Commission of Kenya as a Principal Legal Officer and also sat as the secretary to the Board of Directors during that period. She joined the Commission from the now defunct Kenya Posts & Telecommunications.
Ms Ruto is a Kenyan citizen and holds an LLB from Leeds University in the UK and Bachelors in Education form Kenyatta University. She is also a Chartered Public Secretary.
Pauline Warui joined Safaricom Limited in January 2008 as the Head of Call Centre Department responsible for the Call Centre in the Commercial Division.
She previously worked at Chevron Corporation for 2years as the Area Customer Service Coordinator for East Africa and Egypt. Prior to that she worked for Celtel (K) Ltd now Zain (K) Ltd for 6 years as a Customer Service Manager where she gained extensive experience and training in Customer Service and Call Centre Operations through holding various positions in those functions.
Pauline is a Kenyan citizen and holder of a Bachelor of Arts (Hons) from the University of Nairobi. She is currently pursuing an Executive MBA in Jomo Kenyatta University of Agriculture and Technology.
Mr Ivor Wekesa was appointed as Chief Risk Officer with effect from 1st January 2010 responsible for risk management.
Mr. Wekesa joined Safaricom in January 2007 as Senior Manager in Charge of Audit from East African Portland Cement where he held the position of Internal Audit Manager. Prior to taking up his current position he held the position of Head of Business Improvement and Controls. Mr. Wekesa has over 15 years’ experience in audit having worked at Nation Media Group, Lonrho Africa and Coopers & Lybrand (now PriceWaterhouseCoopers).
Mr. Wekesa is a Kenyan citizen and has a B. Comm degree (Accounting option) from the University of Nairobi. He is a member of the Institute of Internal Auditors (IIA).
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