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FY18 IN REVIEW
This section highlights our most significant challenges and areas of progress during FY18. Any changes in performance have been stated using year-on-year comparisons with FY17 performance.
0
Fatalities
5%
0
jobs sustained (FY18 True Value assessment)
17%0
dismissals for fraud2%
0%
staff members proud to work at Safaricom (SEMA Survey*)
0.3%0%
colleagues are differently-abled people
staff trained on ethics and anti-corruption0%
proportion of women in senior management 2%0%
-
0%
suppliers signed up to the Code of Ethics for Businesses in Kenya
Market share (active subscribers)4.9%0%
1%0%
2G Coverage (% population)1%0%
3G Coverage (% population)10%0%
4G Coverage (% population)
0%
contribution to Kenya's GDP
0hours
24 April 2017 network outage -
5%
Carbon emissions (tCo2e)0
0
single-use plastic bags replaced by eco-friendly, reusable carry bags
0%
waste generated within the business is now recycled or reused (Administrative buildings in Nairobi (HQ1-3, Jambo Contact Centre (JCC), Safaricom Care Centre (SCC))
Fuel Consumption* (litres)0.1%0
Fuel Consumption* (litres)
0%
tonnes of e-waste collected since 20135%
Water consumption0m3
Cost of energy per site (KES per site per month)2%0
-
0+
students receiving educational support through Shupavu 29116.5%
0
sites powered by renewable energy
21%0
Electricity consumption (MWh)
0
Songa By Safaricom music streaming app downloads128%0million
households using M-KOPA Solar’s clean, green energy home lighting solutions
97%
0
Kenyans saving for healthcare using M-Tiba
0
refugee students accessing high quality education through Instant Network Schools programme
MESSAGES FROM OUR LEADERSHIP
Link to: MESSAGE FROM THE CEO
MESSAGE FROM
THE CEO
USING INNOVATION TO EMPOWER AND UPLIFT
There was a welcome focus on innovation this year. At Safaricom, we strongly believe in taking bold risks, charting new paths and running initiatives that will drive and build the Kenya innovation ecosystem, acting as a catalyst for other stakeholders to contribute towards the same.
“As a business, we innovate to create sustainable, commercial business solutions, not philanthropic gestures.”
MESSAGE FROM
THE CHAIRMAN
A VISION OF BUSINESS-LED SUSTAINABLE DEVELOPMENT
As Chairman of the Board, it is my great pleasure to present to you our seventh sustainability report. We have renamed this report our ‘sustainable business report’ to refl ect better our belief in the commercial importance of sustainable development and how it makes good business sense.
“Commercial, business-driven approaches are required to create the lasting economic growth needed to address social needs and empower communities.”
View as an eBook
There was a welcome focus on innovation this year. At Safaricom, we strongly believe in taking bold risks, charting new paths and running initiatives that will drive and build the Kenya innovation ecosystem, acting as a catalyst for other stakeholders to contribute towards the same.
