2015 SUSTAINABILITY REPORT
Performance Highlights
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Network expansion and evolutionInfrastructural Investment
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Network expansion and evolutionNumber of Base stations
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Network expansion and evolutionCoverage
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Network expansion and evolutionTotal customers (millions)
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Network Quality and Availability
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Network Quality and AvailabilityMarket share by subscribers ( % )
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Network Quality and AvailabilityNet Promoter Score *
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Network Quality and AvailabilityBrand Equity
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Network Quality and AvailabilityNetwork energy failure rate *
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Energy ConsumptionCost of energy consumption by site (KSH per month)
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Energy ConsumptionEnergy Consumption
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Energy ConsumptionCarbon footprint
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Energy ConsumptionE-waste collected (tonnes)*
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Deepening financial inclusionM-PESA Revenue (KSH Billion)
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Deepening financial inclusionM-PESA Customers (Million - 30-day active)
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Deepening financial inclusionMobile Data Revenue (KSH Billion)
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Deepening financial inclusionMobile Data Customers (Million)
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Deepening financial inclusionAppstore downloads (Daily average)
