Our sustainability material topics are the most important environmental, social, economic and governance imperatives and opportunities for our organisation and stakeholders.

Safaricom’s operations, sustainability and success are informed and influenced by a range of internal and external factors, as well as the concerns raised by our stakeholders. To determine those influences that are materially significant to our group, we follow a rigorous and ongoing assessment process, which includes consideration of the United Nations Sustainable Development Goals (UNSDGs). These identified material issues are used to inform Safaricom’s sustainable development strategy.