Safaricom 2018 Sustainable Business Report

21 INTRODUCTION OUR BUSINESS OUR MATERIAL TOPICS STAKEHOLDER ENGAGEMENT 2018 SUSTAINABLE BUSINESS REPORT The Goal: Ensure sustainable consumption and production patterns. What it means to us: Manage our operations responsibly, decreasing our environmental impact and promoting responsible behaviour among all our stakeholders. Examples of our contribution: • Over 7 million retail plastic bags replaced with eco- friendly, reusable carry bags. • Over 97% of the waste generated within our administrative buildings in Nairobi is now recycled or reused through our Zero waste to landfill programme. • 20 ‘green’ jobs created through our integrated waste management programme. • Sea-based shipping now accounts for 66% of total imports (more environmentally friendly than air- or land-based transportation). • We have collected over 855 tonnes of e-waste since 2013. The Goal: Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels. What it means to us: Manage our operations responsibly and ethically and fight corruption in all its forms. Examples of our contribution: • 98% of suppliers have signed up to the Code of Ethics for Businesses in Kenya. • 100% of high-risk suppliers have been assessed for sustainable business practices (ethics, labour laws, welfare and human rights). • Actively working to prevent fraud by accurately registering SIM cards through our Know Your Customer campaign. The Goal: Strengthen the means of implementation and revitalise the global partnership for sustainable development. What it means to us: Partner with people, organisations and nations to build our collective capacity to promote and advance the SDGs. Examples of our contribution: • Safaricom is a key member and supporter of the B Team and the B Team – Africa , alliances of business leaders who are committed to responsible and sustainable business practices. • We hosted a series of SDG-themed forums for our business partners and suppliers during the year to help raise awareness of the goals. The Safaricom SDG purpose statement “We commit to deliver connectivity and innovative products and services (SDG9) that will provide unmatched solutions to meet the needs of Kenyans by enabling access (SDG10) through our technologies and partners (SDG17) and by exploring opportunities in Health (SDG3) , Education (SDG4) and Energy (SDG7) . We will do so by managing our operations responsibly (SDG12) and ethically (SDG16) . This will stimulate growth and generate value (SDG8) for our company, society and economy.”