2015 SUSTAINABILITY REPORT

Our Business Model

We are an integrated communications company proving voice, data and financial(mobile money) products and services to consumers, businesses and public sector clients. We operate solely in Kenya and our headquarters are located at Safaricom House Nairobi.

 

Description of Services

 

  • VOICE:

Prepaid and Postpaid Voice plans

  • MPESA:

A fast safe and affordable way to send and receive money, and pay for goods and services via mobile phone

  • MESSAGING:

SMS Bundles, MMS, Callback SMS notifications for missed calls and ‘please call me’ messages.

  • MOBILE DATA:

High speed data connectivity for access to the internet through fixed and mobile broadband.

  • HANDSETS:

Mobile handsets, mobile broadband modems, routers, tablets, notebooks and laptops.

  • FIXED SERVICES:

Wireless services, fixed lines and mobile solutions, including fibre and leased lines. In addition, dedicated internet solutions for enterprises and hosted services.

 

 

business model