Our ESG Targets

Environment

NET ZERO BY 2050

Achieve 20% reduction on Scope 1 and 2 emissions from the network

Purchase or generate 50% of energy needs from renewable sources by installing solar PV and battery storage for 5 000 sites

Grow 5 million trees as part of our carbon offset programme

50% reduction of emissions from supply and value chains

Helping society to decarbonise through digital technologies and services

BUILDING A CIRCULAR ECONOMY

Reuse/repurpose 100% of our solid waste from our operations

20% growth in E-waste collected y-o-y

Recycle, reuse or resell 100% of our network waste

Zero single-use plastics from our operations

Social

SOCIAL GOALS

Achieve 50:50 gender parity at senior management/leadership, and 5% of workforce PwDs by 2025

Allocate 10% of procurement spend to marginalized groups (women, youth and PwDs)

Health & safety: Zero harm work environment for our staff and business partners; provide spaces for employees to thrive

Make sustainable community investments through our foundations (6 million lives) across healthcare, education, economic empowerment, livelihoods, environment

Leverage our technologies and partnerships to provide access to healthcare for 15 million people and e-learning for 15 million learners

Social cont.

CUSTOMER ENGAGEMENT

Deepen customer engagement through our Customer Obsession strategy

DIGITAL SOCIETY

Digital skills and livelihoods for 3.5 million people

Connect 28 million people to internet (home fibre and mobile)

Connect 3 million businesses (SMEs and MSMEs) through fibre and 4G LTE

Governance

GOVERNANCE ISSUES

100% compliance with Code of Ethics by all employees and business partners

100% integration of the UN Guiding Principles and enactment of responsible sourcing principles in our supply chain

50:50 Board diversity

Fit-for-purpose governance structure

Products to support digital rights such as privacy and access to information

CHILDRENS RIGHTS ADVOCACY

Using our products and services to promote the rights of children and integrating child safeguards into our products

BUSINESS ADVOCACY ON SUSTAINABILITY

Safaricom Sustainable Future series, UNGC, African Business Leaders Coalition (ABLC), CFO Coalition for the SDGs and SVAI Platforms

PREVIOUS REPORTS | ANNUAL REPORTS

SAFARICOM HOUSE | Waiyaki Way, Westlands PO Box 66872, 0800 Nairobi

Tel: +254 722 00 4524/4260 | www.safaricom.co.ke

Please share any comments, queries or suggestions you have with the reporting team by emailing sustainability@safaricom.co.ke