Our Business Model

The resources and relationships on which we rely.

OUR NETWORK

OUR PEOPLE

OUR PARTNERSHIPS
Business partners:

Financial partners:
Alipay, Amazon, Google PayPal, Visa, Central Bank of Kenya, and other financial institutions

Other partnerships with educational initiatives, health authorities, regulators

Our products and services, by-products, and waste.

MOBILE DATA
Mobile broadband services

MESSAGING
SMS and MMS services

DEVICES
Handsets, routers and other devices

VOICE
Prepaid and post-paid voice call plans

FIXED SERVICES
Fixed, fibre and leased lines, wireless and hosted services

M-PESA
Mobile money transfer, payments and international remittances

IOT SOLUTIONS
For applications such as:

The consequences of our business activities and outputs.

VALUE FOR THE COUNTRY
Percentage of Kenyan population covered:
2G: 97%
3G: 97%
4G: 97%
5G: 205 sites covering 23 out of 47 counties

Closed at 6 260 fibre-ready buildings

VALUE FOR SHAREHOLDERS

Interim dividend of KSh 0.58 per ordinary share amounting to KSh 23.24 bn. Final dividend of KSh 0.62 per ordinary share amounting to KSh 24.84 bn

TRUE VALUE FOR KENYAN SOCIETY

Impact on society: 14.6x more than profit generated of KSh 62.3 billion (excluding minority interest)
Contribution to GDP 5.1%
Sustaining employment through wider economic impact: 1 159 309 jobs in FY23

CONTRIBUTION TO THE SDGs

PREVIOUS REPORTS | ANNUAL REPORTS

SAFARICOM HOUSE | Waiyaki Way, Westlands PO Box 66872, 0800 Nairobi

Tel: +254 722 00 4524/4260 | www.safaricom.co.ke

Please share any comments, queries or suggestions you have with the reporting team by emailing sustainability@safaricom.co.ke