Safaricom - 2020 Sustainable Business Report

79 INTRODUCTION OUR BUSINESS OUR MATERIAL TOPICS OUR STAKEHOLDERS CONCLUDING REMARKS Kenya Civil Aviation Authority Responsible for the safety and management of Kenyan airspace. Issues on which we engage: • Site acquisition • Approval of proposed base transceiver stations Capital Markets Authority Protects the interests of investors and publicly-listed companies through licensing and supervising the capital markets industry. Issues on which we engage: • Corporate governance As well as ensuring that we retain company-wide compliance with the stipulations of our regulators, we are also working on tangible ways to strengthen our stakeholder engagements in what remains a rapidly changing regulatory landscape. We expanded the size and remit of our Regulatory and Public Policy team last year and continued to build on this strong foundation during the year through proactive, effective engagements with our regulators. We will: • work with the regulator on the implementation of Data Protection Act by reviewing our internal processes and creating awareness among key teams to ensure we are fully compliant and understand our responsibilities in terms of safeguarding the privacy of personal data. • continue to evaluate the potential of 5G in our markets and work with the technology team to ensure regulatory support for the allocation of the spectrum required for our trials. • actively follow the developments leading up to the adoption of the proposed Guidelines for subscriber registration and management of numbering resources and engage with the CA to ensure a viable and favourable outcome for the industry. • strengthen our stakeholder engagements. • continue to enhance data protection and privacy • continue to evaluate 5G readiness and awareness on its impact • continue to monitor upcoming regulations (e.g. Subscriber registration, Numbering Resources) Looking ahead