2019 Sustainable Business Report

SAFARICOM SUSTAINABLE BUSINESS REPORT 2019 INTRODUCTION OUR BUSINESS OUR MATERIAL TOPICS STAKEHOLDER ENGAGEMENT CONCLUDING REMARKS 44 WASTE MANAGEMENT INTEGRATED WASTE MANAGEMENT PROGRAMME In FY19 we began measuring the progress of our integrated waste management programme (IWM). Through out partnership with Taka Taka Solutions, a local waste management company, we have undertaken to separate all our waste for recycling. Over 97 per cent of all waste from our main facilities was either reused, repurposed or recycled. We have also expanded the scope of the programme to include our five main mobile switch rooms in Nairobi. The sourcing team has led a culture of waste reduction in our sourcing cycles. Environmental consciousness and waste reduction play a key role in supplier selection, and partners who lack environmental compliance certifications are disqualified. BECOMING A PLASTIC-FREE ORGANISATION We are dedicated to becoming a plastic-free environment by eliminating all single-use plastic at our facilities and minimising the plastic used in our retail packaging. • Single-use plastic has been phased out in all our cafeterias across the country. • Staff are encouraged to carry reusable water bottles. • Single-use plastic tumblers for use by visitors will be replaced with reusable glasses. The project is slated for roll out in May 2019. • We have reduced the size of our SIM cards, effectively halving the amount of plastic used in their production. • In total, this initiative has removed 2.52 tonnes of plastic from our organisation, conserved 8.64 tonnes of paper, and saved KSh 46.8 million. The government ban first on single-use plastics and then on non-woven bags has required us to seek a more permanent solution for our retail outlets and dealers. We are working with suppliers to find a long lasting solution. Cardboard and paper Plastics Organic waste Metal Glass Textile Construction waste plus 2,639kg of “Other” waste 68,348 23,509 153,215 4,414 2,615 2,687 823 Total waste collected (kilograms) April 2018 to March 2019 258,250