SAFARICOM SUSTAINABLE BUSINESS REPORT 2019 INTRODUCTION OUR BUSINESS OUR MATERIAL TOPICS STAKEHOLDER ENGAGEMENT CONCLUDING REMARKS 37 FY16 FY17 FY18 FY19 Footprint (kilometers) Enterprise buildings passed* Residential homes passed Residential homes connected Sites (BTS) connected (%) No. of counties connected by the fibre network Fibre Optic Footprint Metrics (Cumulative) 3,236 16 18 4,700 46 36 (+1,464) 5,469 46 72* (+769) 6,700 34% 37% 50% 55% 46 72* (+1,231) 1,445 1,922 (+477) 2,424 (+502) 6,848 47,417 (+40,669) 142,060 (+94,643) 297,895 (+155,835) 1,559 10,159 (+8,600) 48,648 (+38,489) 107,762 (+59,114) Enterprise customers connected 30-day active No. of towns connected by the fibre network * Due to difficulties classifying towns based on amenities, we have changed this metric to towns with a population of greater than 100,000. 1,931 3,917 (+1,986) 6,237 (+2,320) 5,992 (-245) OUR FIBRE OPTIC FOOTPRINT We continuously support small office/home office (SOHO) and small and medium enterprise (SME) businesses to promote economic inclusion and reduce income inequality, enabling entrepreneurs to make digital enhancements to their businesses and thus improve their livelihoods. By the end of FY19 we had connected 107,762 residential homes to fibre, offering an opportunity to local innovators to get access to a larger digital home market. Virtually all jobs in the future will have a digital component, so the workforce must be prepared. We are able to offer digital solutions to support flexible working patterns that promote innovation and reduce operational costs. Strategic partnerships with Kenya Power and Liquid Telecom involved leasing infrastructure to enable us to run fibre optic cable over electrical and telephone lines to residential households, rather than placing them underground. This allowed us to reach more homes than ever before – with an increase of 60% in the number of homes connected. * The number of enterprise buildings passed for the preceding years has been restated due to improved data monitoring and reporting process.