Safaricom 2018 Sustainable Business Report

2018 SUSTAINABLE BUSINESS REPORT 23 ILITY REPORT INTRODUCTION OUR BUSINESS OUR MATERIAL TOPICS STAKEHOLDER ENGAGEMENT (60.4) (198.1) 543,118.3 SOCIAL EXTERNALITIES ENVIRONMENTAL EXTERNALITIES TRUE EARNINGS Water Carbon Emissions True Earnings 191,133.6 4,258.8 M-Pesa Social Value Social Value of Jobs 4,132.0 Strategic Social Investments (30.9) Health & Safety EARNINGS ECONOMIC VALUE-ADD Revenue 233,717.0 Cost (178,428.0) 55,289.0 Profit Economic Value Added Operations 305,888.7 9,929.4 Economic Value Added Capex (27,223.8) Corruption CONTRIBUTION TO GDP TOTAL ECONOMIC VALUE ADDED SOCIAL IMPACT OF M-PESA WATER USAGE & CARBON EMISSIONS up from FY17 results up from 159.6 bn in FY17 KES billion KES million of value eroded 6.5% 7.7% 191.1 258.5

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