Safaricom 2018 Sustainable Business Report

19 INTRODUCTION OUR BUSINESS OUR MATERIAL TOPICS STAKEHOLDER ENGAGEMENT 2018 SUSTAINABLE BUSINESS REPORT WHAT THE SUSTAINABLE DEVELOPMENT GOALS MEAN TO US The integration of the SDGs has taught us to view sustainable development as a business response to the challenges we face as a society — to use business- driven approaches to create lasting economic growth to address social needs and empower communities. Last year, we identified nine SDGs to integrate into our business operations and drafted a purpose statement to articulate how our commitment to sustainability fits within our business strategy. The following three pages provide a brief overview of these nine goals and how we have interpreted/integrated them, together with examples of specific contributions we have made towards them during the year. The Goal: Ensure healthy lives and promote well-being for all at all ages. What it means to us: Leverage our mobile technologies to transform lives by improving access to quality and affordable healthcare services and by promoting wellbeing for all. Examples of our contribution: • Over 916,000 low-income earners are able to save towards their healthcare expenses using M-Tiba. • More than 95% of the company has received health and wellbeing training and support through the Thrive Global Programme . The Goal: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all. What it means to us: Expand access to education through innovative solutions, our network and partnerships. Examples of our contribution: • More than 2.8 million students have accessed information and services through our USSD-based education platform, Shupavu 291 . • Over 43,000 refugee students have accessed high- quality educational content for free through our Instant Network Schools programme. The Goal: Ensure access to affordable, reliable, sustainable and modern energy for all. What it means to us: Increase use of clean energy at our network sites and leverage technology to provide clean energy solutions to a greater proportion of Kenyan citizens, including facilitation of payments for local and renewable energy solutions. Examples of our contribution: • 155 network sites already powered by solar/wind hybrid renewable energy solutions. • More than 1.2 million households are using M-KOPA Solar for clean, green domestic lighting on a pay-as- you-go basis. What are the Sustainable Development Goals? The UN Sustainable Development Goals (SDGs) are a set of 17 ‘Global Goals’ that describe how we can work together as countries, businesses and individuals to end poverty, protect the planet and ensure prosperity for all. https://sustainabledevelopment.un.org/sdgs