• About Safaricom

Our Business

Safaricom Limited (Safaricom) exists to transform lives. We provide voice, data, financial services and enterprise solutions for a range of subscribers, small businesses and government, using a variety of platforms. We operate solely in Kenya and our headquarters are located at Safaricom House in Nairobi. *

This section presents a brief overview of the company and the business ecosystem within which we operate. It includes a summary of our strategy, an explanation of how sustainability fits into our strategy, our business model and an assessment of the total value we have created and allocated during the reporting period.

* Safaricom has four subsidiaries, which are 100% held and are disclosed in the notes of the Annual Financial Statements in our 2017 Annual Report. These subsidiaries are covered by the disclosures in this report.
2000

year founded

headquarters

Nairobi, Kenya

5085

employees

28,2

million customers

212,9

annual revenue
(KES billion)

4,190km

fibre optic footprint

130,000+

MPESA agents

95%

2G coverge
(% population)

85%

3G coverge
(% population)

4,677

network
sites

71.2%

market share
(% subscribers)

Safaricom
at a Glance