• Determining our material matters

Our material matters have remained substantively the same since FY15, when these were determined and prioritised during a series of internal workshops. The workshops were used to discuss and review our sustainability context, stakeholder issues, and the associated risks and opportunities for Safaricom. We have since streamlined our reporting further by consolidating the way in which we report our material matters. We have organised these around four major dimensions that better reflect how we manage our business: our network; our technological innovation; governance, risk and regulation; and our environmental impact.

We do not believe that there are any major material economic, social or environmental impacts of the organisation that have been excluded from this report.

Scope of this report The Safaricom Sustainability Report 2017 covers the reporting period of 01 April 2016 to 31 March 2017. We report on sustainability related issues on an annual basis. Our previous report, covering the financial year ended 31 March 2016, was published in November last year.