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Join PostPay

Safaricom PostPay offers you access to a wide range of new and exciting services.

These include:

  • Short Message Service
  • Fax and Data
  • Itemized Billing
  • Mobile Office (EDGE)
  • International calling
  • International Roaming
  • GPRS Roaming

With these new services you are able to communicate in more ways, from more locations inside and outside Kenya.

Safaricom PostPay provides you with the convenience of monthly billing giving you the opportunity to accurately track your mobile expenditure.

Combined with the Itemized Billing feature, this gives you an effective cost control tool.

We understand that you expect a high level of Customer Care.

Safaricom has created a highly trained Customer Care team that is available 24/7. Rest assured that help is a free-call away if you have a problem or question.

Call: 020-4272200 or 200 (Toll Free)

SMS: 200

Email: advantage@safaricom.co.ke

How to join PostPay

Visit a Safaricom shop near you and fill in the PostPay application form.

You will be required to enclose copies of the following documents:

  • Certificate of Registration
  • PIN Certificate
  • VAT Certificate (for Corporates)
  • Identity Document or Passport

Safaricom has a dedicated team of Corporate Account Managers to assist you with any questions or clarifications that you might require.

Call: 020-4272200 or 200(Toll Free) OR

Email: advantage@safaricom.co.ke

PostPay Individual Roaming Application Form

PostPay Autobar Application Form

Individual PostPay Application Form

PostPay Termination Form