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Hakikisha

You can now confirm who you send money to. We have introduced a new enhancement to M-PESA that will enable you to confirm the name of the intended recipient of funds, before completing an M-PESA transaction.

Here is how Hakikisha Works:

Go to M-PESA > Send Money > Enter Phone Number > Enter Amount > Enter M-PESA PIN > OK to Send > You will get a notification with the intended recipient’s Name > To stop any wrong transaction, send any letter or number within 25 seconds. Pressing cancel, dismiss or close will NOT stop the transaction.

The pop-up feature will also apply when customers are making payments to Lipa Na M-PESA (PayBill option) and agent withdrawals. M-PESA Agents will also benefit from the service when depositing funds to customer numbers. This new enhancement is as a result of improved system capability after migration of M-PESA servers to Kenya earlier this year.


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