Fake reversal instructions
Fraudsters direct customers to the nearest agent so that they can use the customer’s number to defraud the agent by pretending to be customer care.
M-PESA Reversal is the process of sending back money to an individual who may have accidentally sent you money.Fraudsters, in this case, direct a customer to the nearest agent so that they can use the customer’s number to defraud the agent by pretending to be customer care
Customer care will never call you and instruct you to visit the nearest agent for a reversal transaction.
Online Support Team
Twitter – @Safaricom_Care and @SafaricomPLC
Facebook – www.facebook.com/SafaricomPLC
Customer Support Team
PrePay: Call 100 (Free),SMS 100(Free) Or +254 722 002100 (chargeable)
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USSD: *100*6*7# - Jichanue Fraud Tips
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