Fake reversal instructions

Fraudsters direct customers to the nearest agent so that they can use the customer’s number to defraud the agent by pretending to be customer care.

M-PESA Reversal is the process of sending back money to an individual who may have accidentally sent you money.Fraudsters, in this case, direct a customer to the nearest agent so that they can use the customer’s number to defraud the agent by pretending to be customer care

Customer care will never call you and instruct you to visit the nearest agent for a reversal transaction.

Online Support Team

Twitter – @Safaricom_Care and @SafaricomPLC

Facebook – www.facebook.com/SafaricomPLC

Customer Support Team

PrePay: Call 100 (Free),SMS 100(Free) Or +254 722 002100 (chargeable)
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

For more fraud tips

Website: https://www.safaricom.co.ke/personal/index.php/impersonation

USSD: *100*6*7# - Jichanue Fraud Tips

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