Zuri

Zuri is your very own Chatbot Assistant who works 24/7 to enhance your Safaricom experience and is available at the touch of a button. Zuri enables you to interact with Safaricom easily, ensuring you are always connected. You can use Zuri to access the following services:

• Buying data bundles
• Airtime Top up
• Check Balance
• M-PESA reversal
• Chargeable SMS services
• How To services including Getting PUK, Unlocking M-PESA account, Accessing M-Shwari or KCB loan

How to Access Zuri

You can access Zuri Chatbot on Telegram or on Facebook Messenger. Simply follow the links below

• Telegram
• Messenger