Save page offline


Zuri is your very own Chatbot Assistant that works 24/7 to enhance your Safaricom experience and is available at the touch of a button. Zuri enables you to interact with Safaricom easily, ensuring you are always connected. You can use Zuri to access the following services:

  • Marketing Messages management
  • Chargeable SMS services deactivation
  • Get PUK
  • M-PESA reversal
  • Chargeable SMS services
  • Buying data bundles
  • Airtime Top up
  • Safaricom Home
  • Brain teaser and so much more

Click here to view the Privacy Statement.

How to Access Zuri

You can access Zuri Chatbot on WhatsApp, Telegram and Facebook Messenger. Simply follow the links below