Zuri

Zuri is your very own Safaricom Assistant and my bestfriend. She works 24/7 to enhance your Safaricom experience and available at the touch of a button. I love her so much. Zuri enables you to interact with Safaricom easily, ensuring you are always connected. You can use Zuri to access the following services:

• Marketing Messages management
• Chargeable SMS services deactivation
• Get PUK
• M-PESA reversal
• Chargeable SMS services
• Buying data bundles
• Airtime Top up
• Safaricom Home
• Brain teaser and so much more

Click here to view the Privacy Statement.

How to Access Zuri

You can access Zuri Chatbot on WhatsApp, Telegram and Facebook Messenger. Simply follow the links below

• WhatsApp or save mobile number 0722 000100 on your contacts, open chat and type ‘Hi Zuri’
• Telegram
• Messenger