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Zuri
Zuri is your very own Chatbot Assistant who works 24/7 to enhance your Safaricom experience and is available at the touch of a button. Zuri enables you to interact with Safaricom easily, ensuring you are always connected. You can use Zuri to access the following services:
- Buying data bundles
- Airtime Top up
- Check Balance
- M-PESA reversal
- Chargeable SMS services
- How To services including Getting PUK, Unlocking M-PESA account, Accessing M-Shwari or KCB loan
How to Access Zuri
You can access Zuri Chatbot on Telegram or on Facebook Messenger. Simply follow the links below