The Directory Service enable you to obtain directions to various locations as it is a direct call service. It also provides you with an opportunity to make bookings at various hotels of your choice across the country. The service offers you recommendations as well a chance to take advantage of any deals and discounts that may be available. Moreover, the information can be sent to you via e-mail or SMS at no extra cost.
To use the 191 Directory Service, dial 191 from your Safaricom line at any time of day, and get information ranging from telephone numbers to e-mail and postal addresses. Calls cost only KSh.20 regardless of duration.