Frequently Asked Questions

Viusasa Data Pass is a bundle that allows you to buy subscription to the Viusasa platform plus data bundles to watch the videos at one cost.

The Viusasa Data Pass will cost you 10 bob daily. The bundle will autorenew daily of the purchase is made using Mpesa.

The bundle can be purchased using both Airtime and Mpesa.

The Viusasa data pass can be accessed by dialing *544*25#. The customer should then select the video that they wish to watch.

A customer will have access to Maria, Kumkum Bhagya, Hotel Secreto, Ringo and News.

You can opt out of the Viusasa Data pass by dialing *544*35#.

Each customer will get 100MBs to watch videos on Viusasa.

No. You can only use the Viusasa data bundle to watch Viusasa videos.

No, the customer will be required to purchase a regular data bundle on *544# to continue watching their favourite Viusasa videos.

No, you will not be allowed to transfer the Viusasa Data Pass. 

No, the Viusasa data bundle will not roll over and will expire after 24 hours.

The product can be accessed by any Safaricom customer.

Need Help?

We are here for you