You’ve had questions about your data, day in, day out you have questioned. You have wondered, “Where does it go? How does it go so fast?”
We’ve heard you and we have done a lot to improve your data experience. Get ready for a fresh look on your data and tips on how to make the most of your bundles!
Introducing, the SWIFT Squad! They will help you #TakeControl of your data so that you never miss a moment. They are your go to team on anything data related and they will guide you on how to get the best out of the internet on Kenya’s only 4G network while getting the most out of your data bundles.
While you are here, check out a couple of quick tips from them to make the most of your data!
How can I keep track of my data usage and ensure my bundles don’t expire without me using them?
We’ve made it much easier for you to keep up with your data usage! You’ll receive proactive data usage notifications as your bundle gets closer to expiry so that you can keep using it till the very last MB.
How do I monitor my Data Usage on my Android device?
To see how much data you've used, follow these steps.
How do I stop losing my airtime through bundles auto renewing even when I don’t need any?
You now have the choice to decide whether your data bundle should keep renewing or whether you just want to buy the bundle as a one off. You can also choose to stop an auto renewing bundle at any time by selecting the, “Stop auto-renew” option. Dial *544# to choose your bundle and get started.
How do I control my phone from using up my airtime again and again without my permission?
Use MyDataManager, the easy way to ensure that your airtime isn’t used to browse when you run out of data bundles. Dial *544#, select MyDataManager, then activate, after which you’ll receive a confirmation message.
Does Safaricom charge more to watch YouTube videos? If not, how come my data gets finished so fast after one video?
You can save up to 60% data when you choose to watch YouTube videos in Standard quality instead of High Definition?
To do this:
I love to Snapchat but I feel like I’m losing lots of Data. How do I stop this?
To save on Data while on Snapchat:
How do I stop the few WhatApp groups I’m in from consuming so much data?
You can choose which photos and videos you want to see by making sure auto-download isn’t activated.
I love Instagram but I feel like it’s consuming too much data. How do I control this?
All you have to do is:
These days Facebook has so many videos, what I can do for my bundles to survive longer?
Here’s how to use your data wisely on Facebook. Simply switch off autoplay so you get to choose the videos you want to watch and therefore save data:
Tethering:
When you hotspot your phone to your laptop, there are chances that the windows system updates on your laptop get updated. This is because by default the settings are automatic and updates are done on the background without notifying the user. These are big files depending on what system updates are being done and could easily use up your data in minutes.
Setting your network connection to ‘Metered’, can also stop Windows 10 from automatically downloading the Updates. You can do it as follows – Settings app > Network & Internet > Wi-Fi > Advanced options. Move the slider to On position for Set as metered connection
You can disable the Windows Update Service via Windows Services Manager. In the Services window, scroll down to Windows Update and turn off the Service. To turn it off, right-click on the process, click on Properties and select Disabled. That will take care of Windows Updates not being installed on your machine. You can turn this on when you are on an unlimited Wi-Fi connection to install any windows updates.
How can you manage your data from being used up by Google Photos back up?
How can you manage your data from being used up by Google Play store Updates?
To turn updates on or off, follow these steps:
How can you manage your data from being used up by iOS updates?
Surely I only really use Twitter but how come my bundles finish like I’m on Snapchat or Instagram?
Controlling your data consumption is as easy as turning off autoplay so you can choose which videos are worth you precious MBs!