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Bonga Deals

What is Bonga Deals?

 

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Bonga Deals are discounts with Safaricom partners that reward customers relevantly based on interests, location, behavior and segment. Customers on the Bonga Loyalty scheme get an added value of Bonga Deals for using their Bonga Points at different Lipa na MPESA merchant outlets.

Who qualifies for Bonga Deals?

 

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All 30-day active Prepay, Post pay and Home customers on the Bonga Loyalty scheme qualify for different deals based on their location and segment

How can I access Bonga Deals?

 

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Customers can access Bonga Deals through Safaricom USSD channel *126#, MySafaricom App and Web channel under Bonga Rewards.

What is the process of redeeming the Bonga Deal?

 

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Customer will go to the channels available *126#, MySafaricom App, Web and go to the Option Bonga Deals. Customer will then choose the deal they would want to redeem and confirm redemption. The customer will then get a voucher code that will be used to redeem the offer.

The customer will then give the merchant the voucher code and enjoy the discount as they make their payment using Bonga points or part Bonga

What is the Validity of the deal?

 

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The validity of the offer will be dependent on the partner and will vary based on the negotiated discount.

Do I have to use my Bonga Points when redeeming?

 

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Yes, you can use full Bonga points or ask the merchant to use Part cash & Part Bonga when doing the redemption.

What if I have enrolled on Bonga but don’t have Bonga points now?

 

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You can still enjoy the offer as you continue to accumulate your Bonga points.

How many times can I subscribe to an offer?

 

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A customer can subscribe as many times as the want to the offer if its valid.

How many times can I redeem the voucher number received?

 

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You can only redeem the voucher received once.

Do I have to use my Bonga Points when redeeming?

 

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Yes, you can use full Bonga points or ask the merchant to use Part cash & Part Bonga when doing the redemption.

What if I have enrolled on Bonga but don’t have Bonga points now?

 

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You can still enjoy the offer as you continue to accumulate your Bonga points.