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Receipting and Invoicing

Can I invoice what has not been receipted?

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  1. You cannot invoice what has not been receipted

  2. The system will allow you to invoice only what has been receipted but not invoice

I cannot view my PO’s in the invoicing menu?

 

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  1. This could be because the PO has either been invoiced before or not receipted

To confirm the above:

  1. Go to iSupplier home page

  2. Search for the PO number under search page and on the extreme left check out PO total, Receipt Total and Invoice Total to confirm status

Where should I escalate issues encountered on the portal for technical Assistance?

 

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Write an email to: SupplierHelpDesk@Safaricom.co.ke